Organizational and union citizenship behavior: Are they unilateral or multilateral in Sri Lankan public sector context

Abstract

Empirical studies on citizenship behavior of employees are largely centered on organizational citizenship behavior of employees. Other form of citizenship behavior of employees such as union citizenship has been identified. However, studies on citizenship behavior with a multilateral perspective are scant in behavioral studies and in Sri Lankan context in particular. The objective of this study is to examine whether organizational and union citizenship behavior are exhibited simultaneously by unionized employees in Sri Lanka. A sample of 200 employees was selected for this study from selected number of public sector organizations. A standard questionnaire was used to assess the organizational and union citizenship behavior of respondents. Bivariate correlation and model testing with structural equation modeling were applied for the analysis of the data. It was found that organizational and union citizenship behavior can be observable simultaneously among the respondents indicating a multilateral citizenship behavior. Further, it was revealed that the degree of coexistence of organizational and union citizenship behavior increases when the union tenure period of employees increases.

Impact of Transformational Leadership on Organizational Citizenship Behavior (OCB): Mediating effect of Psychological Empowerment: A study on Apparel Sector Sri Lanka

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Job satisfaction, organizational commitment and OCB: an examination of three employees’ behaviors in unionized work context

“…It claims that there would be dual citizenship behavior of unionized employees (Dhammika, 2014). That is employees may exhibit citizenship behavior towards both the organization and union.…”