2024
DOI: 10.3390/socsci13060315
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Organizational Citizenship Behaviors in the Portuguese Hospitality Industry: A Study on Sociodemographic and Professional Variables

João Pedro Cordeiro,
Liliana Pitacho,
Daniela Lima

Abstract: The aim of this research is to reflexively analyze and discuss organizational citizenship behaviors. By conducting an empirical test based on the assertions within the fields of the positive organizational behavior and the social identity theory, the specific objective is to analyze the relationship between organizational citizenship and sociodemographic and professional variables. A study was carried out by surveying employees of Portuguese hotel units. The sample consisted of 798 employees, mostly males, bet… Show more

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