Organizational Climate and Perceived Manager Effectiveness: Influencing Perceived Usefulness of Knowledge Sharing Mechanisms

Abstract

Abstract

Refining the classification of knowledge transfer mechanisms for project-to-project knowledge sharing

“…In order to find dimensions for knowledge transfer mechanisms, the original literature review also included a search on the characteristics of knowledge flow and the capability of transfer mechanisms to transfer knowledge of a specific knowledge characteristic. The literature review was able to identify a number of characteristic elements, namely, knowledge explicitness (Snider & Nissen 2003), knowledge richness (Boh 2007), knowledge stickiness (Cummings & Teng 2003), knowledge reach (Nissen 2007), knowledge flow time (Snider & Nissen 2003) and timeliness (Cummings & Teng 2003), knowledge formality (Boh & Wong 2013;Patriotta et al 2013) and knowledge distortion (Hansen 2002). As knowledge explicitness, richness and the stickiness characteristic element relate to each other these three are combined into a single element namely knowledge explicitness and together with the remaining four make up the five knowledge transfer mechanism characteristic dimension that will be used in this study and are discussed in the following sub-sections.…”

“…The problems and hurdles of across project knowledge transfer are acknowledged by many in the field and a large proliferation of transfer mechanisms or tools are identified by several studies (Boh & Wong 2013;Jasimuddin 2007;Jasimuddin & Zhang 2009;Ruuska & Vartiainen 2005). However, with so many mechanisms available, a result is that there is little structure in grouping these tools that will allow organisations to be more efficient in the selection and use of transfer mechanisms and tools.…”

“…Informal knowledge transfer refers to ad-hoc and unstructured knowledge transfer that is typically done in an unplanned, need-toknow and social manner and occurs naturally without external intervention, while formal knowledge transfer is designed to enable the transfer of learning and knowledge in a planned way as typically addressed through the formal structure and routines within organisations and are endorsed by these organisations (Boh 2007;Kitimbo & Dalkir 2013;Klimkeit 2013). Both formal and informal transfer can take place between persons, as well as though documentation (Boh & Wong 2013).…”

Knowledge Sharing in IT Consultant and SME Interactions

“…Drawing on the knowledge management literature, Boh & Wong (2013) propose a framework of knowledge sharing mechanisms, to reflect how knowledge is shared. Boh & Wong (2013) define knowledge sharing mechanisms as "organizational practices adopted to facilitate the sharing, integrating, interpreting, and applying of know-what, know-how, and know-why embedded in individuals and groups" (p123).…”

“…This paper therefore seeks to determine how IT consultants affect the IT knowledge of SMEs, from studying the interaction between consultants and SMEs. Knowledge creation/transfer (Nonaka & Toyama 2005) and knowledge sharing mechanisms (Boh 2007;Boh & Wong 2013) Lastly, the research adds to the understanding of knowledge sharing and management within the context of IT consultant and SME interactions. In today's rapidly changing business environment, knowledge and knowledge management play a critical role in improving productivity and maintaining competitiveness.…”