Organizational culture and quality improvement: Differences across continents

Abstract

Previous research shows that organizational factors influence quality improvement programs, and when there is a fit, it is leading to better business performances. Accordingly, the purpose of this paper is an analysis of interdependence between organizational culture and quality improvement via testing the differences between dimensions and types of organizational cultures and applied procedures for quality improvement techniques on companies from 32 countries worldwide. Following detailed exploration of the available literature, data collection is conducted on 200 production enterprises in multinational supply chain. Upon this, further statistical examination is conducted by comparison of the companies in dependence of its locations -continents. Results show that there are significant differences on dimensions of organizational culture and applied quality improvement procedures depending of geographical location of companies. Accordingly, results of this paper prove that contextual approach promoted in ISO 9001:2015 has to be applied and organizations that operate in different countries and continents must decide how much to localize their organizational culture and related management practices to fit within the host country context.

Applying social network analysis to support the management of cooperative project's behavioral risks

“…The adoption of the proposed model in this work provides organizations a new way of working in the sense that triggers a new way of planning, thinking, and executing cooperative work, taking into consideration actual acknowledged cooperative aspects by organizations. This will contribute to a more efficient working culture, which according to research leads to a better business performance [31].…”

Pemetaan Suhu Chiller Penyimpanan Produk Rantai Dingin Pada Salah Satu PBF (Pedagang Besar Farmasi) di Jakarta

“…Menurut Peraturan Menteri Kesehatan Nomor 1148/MENKES/PER/VI/2011 tahun 2011, Pedagang Besar Farmasi yang disingkat PBF merupakan sebuah perusahaan berbentuk badan hukum yang memiliki izin untuk pengadaan, penyimpanan, penyaluran obat dan/atau bahan obat dalam jumlah besar [8]. Penyimpanan obat dipengaruhi oleh beberapa faktor cahaya, suhu, dan kelembapan sangan mempengaruhi kestabilan dan kualitas obat [9]. Kondisi suhu penyimpanan yang tidak sesuai spesifikasi menjadi salah satu pelanggaran yang sering ditemukan di gudang penyimpanan obat baik di Industri Farmasi ataupun di Fasilitas Distribusi Obat [9].…”

“…Penyimpanan obat dipengaruhi oleh beberapa faktor cahaya, suhu, dan kelembapan sangan mempengaruhi kestabilan dan kualitas obat [9]. Kondisi suhu penyimpanan yang tidak sesuai spesifikasi menjadi salah satu pelanggaran yang sering ditemukan di gudang penyimpanan obat baik di Industri Farmasi ataupun di Fasilitas Distribusi Obat [9]. Kondisi suhu yang tidak sesuai dengan spesifikasi obat dapat menyebabkan perubahan dalam efek terapeutik obat dan dapat menimbulkan efek berbahaya yang tidak diinginkan dari penggunaan obat tersebut [10].…”

TQM and company performance: Review of literature and business practices 2015 - 2020

“…Sprovedenom studijom empirijskih istraživanja obuhvaćeno je 200 proizvodnih preduzeća u multinacionalnom lancu snabdevanja, u 32 zemlje, odnosno proizvodnih preduzeća i najvažnije snabdevače i partnere kompanija na 6 kontinenata: Severna Amerika, Južna Amerika, Evropa, Azija, Australija, Afrika. Autori ove studije [67] zaključili su da ISO 9001:2015 treba promovisati, kao i organizacionu kulturu kompanije tako da bude prilagođena kulturi zemlje domaćina u kojoj posluje.…”