Organizational Factors and Quality of Production in Malaysia’s Manufacturing Companies

Sidin, Julian Paul

doi:10.5539/ijbm.v9n4p1

Cited by 3 publications

(6 citation statements)

References 43 publications

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“…This is an indication that OP is enhanced by QMP. This finding reflects the positive role of QMP on OP of the firm as evidenced in the study of Sidin and Wafa (2014).…”

Section: Discussionsupporting

confidence: 54%

“…Therefore, QM implementation generally has strong and positive relationships with OP (Brah, Tee, & Rao, 2002). Sidin and Wafa (2014) who researched on Malaysian manufacturing industries including rubber also confirmed the positive relationship between QM and organisational performance. Further, most of the previous studies report that QM practices have positively been related to OP with respect to different manufacturing organisations (Chenhall, 1997;Mann & Kehoe, 1994).…”

Section: Operational Performancementioning

confidence: 93%

“…Quality is vital in determining the economic success of manufacturing companies (Garvin, 1988, Curkovic, Vickery, & Droge, 2000. Similarly, Sidin and Wafa (2014) supports a strong positive relationship between the implementation of quality management and quality of production in Malaysian manufacturing firms including rubber manufacturing firms. World-class manufacturing companies gain competitive edge and greater market share through extraordinary levels of performance by providing a quality product with a competitive price as required by demanding customers.…”

Section: Quality Managementmentioning

confidence: 99%

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Quality Management and Supply Chain Management Practices towards Operational Performance: A Study of the Rubber Manufacturing Industry of Sri Lanka

et al. 2017

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Rubber industry, one of the growing industries in the world creates a vacuum to exploit foreign markets especially for countries like Sri Lanka. However, lack of strategic relationships and low quality products with higher cost keep Sri Lanka's rubber industry performance away from the global market. Since supply chain management (SCM) is implicated in the issue of external relationships and quality management (QM) is implicated in low product quality, the key aim of this study was to test the relationships between SCM, QM and organisational performance, in the context of the rubber industry in Sri Lanka. In particular, it empirically tested the mediating role played by SCM in the relationship between QM and operational performance (OP) of rubber manufacturing organisations though this relationship has already been established in theoretical literature. Data was gathered through a questionnaire from managers of 44 firms in the rubber products manufacturing sector in Sri Lanka. Data was analysed with the descriptive and inferential statistical analyses. The results indicated that QM practices and SCM practices improve OP while SCM practices are partially mediating the effect of QM practices on OP. The results of this study help the rubber products manufacturing 1Corresponding Author: dinsehs@uom.lk

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“…This is an indication that OP is enhanced by QMP. This finding reflects the positive role of QMP on OP of the firm as evidenced in the study of Sidin and Wafa (2014).…”

Section: Discussionsupporting

confidence: 54%

Section: Operational Performancementioning

confidence: 93%

Section: Quality Managementmentioning

confidence: 99%

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Quality Management and Supply Chain Management Practices towards Operational Performance: A Study of the Rubber Manufacturing Industry of Sri Lanka

et al. 2017

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“…Fening et al (2013) found that committed leadership, closer customer satisfaction, increased training, employee empowerment and process improvement are key factors for TQM implementation in the manufacturing industry in Ghana. Sidin and wafa (2014) in their study of quality management implementation and the quality of production in the Malaysia’s manufacturing companies represented TQM as a multidimensional construct with seven dimensions: leadership, strategic planning, customer and market focus, information and analysis, human resource focus, process management and business results. “The reason that quality management has become a hot topic in both industry and academia is that it can be applied to enhance or improve competitiveness.”…”

Section: Literature Reviewmentioning

confidence: 99%

Total quality management practices and organizational performance in the construction chemicals companies in Jordan

Androwis

Sweis

Tarhini

et al. 2018

BIJ

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Purpose The purpose of this paper is to investigate the relationship between total quality management practices and the organizational performance in the Jordanian construction chemicals companies. Design/methodology/approach In this research, ten constructs were used to measure TQM practices, whereas six constructs were used to measure the organizational performance. A total of 160 questionnaires were distributed to 28 companies. Of these 131 questionnaires were completed and used for the analysis, representing a response rate of 81.9 percent. Findings Analysis has shown that TQM practices positively affect the organizational performance, with a significant value for top management commitment, customer focus, supplier management, process control and continuous improvement. Research limitations/implications Results were based on perceptual data provided by participants working in different sectors of the organization, which may not provide a clear picture. It would be appropriate to consider collecting information from several stakeholders such as customers and suppliers. Willingness of respondents and delivering data within time were a big challenge though efforts were made to guarantee the confidentiality of the respondents. Practical implications Results from this research points out that TQM is considered as a key-contributing factor to firm’s survival. It also provides empirical support that TQM implementation in manufacturing organizations contributes to the performance and survival of such organizations. This research also provides an understanding of the dynamic role of TQM practices that would help managers pay attention to the fundamental practices that have a direct impact on the firms’ performance. This will help the organizations to dedicate efforts and allocate resources to get the best long-term outcomes and to figure out their strengths and weaknesses to develop and implement a new strategy to enhance their competitive position. Originality/value Construction sector in Jordan is a competitive sector. Therefore, quality in such industry is vital. Many companies in Jordan have much interest in implementing TQM practices. However, research efforts related to this field are rare. No research papers investigating the relationship between TQM practices and performance in Jordanian construction chemicals companies have been found. This research, therefore, seeks to examine the relationship between TQM practices and the construction chemicals firms’ performance in Jordan.

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“…The studies on organisational performance have used a variety of performance indicators focusing on either the public (e.g. Liguori et al, 2012;Pollanen et al, 2017) or manufacturing sectors (Sidin and Wafa, 2014;Maletic et al, 2015). However, there is a need for empirical investigation to be conducted to ascertain and validate the existing findings.…”

Section: Introductionmentioning

confidence: 99%

Organisational performance and the use of multiple performance measures in an emerging market

Amhalhal

Anchor

Papalexi

et al. 2021

IJQRM

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PurposeThis study is an empirical investigation of the relationship between the use of 41 multiple performance measures (MPMs), including financial performance measures (FPM), non-financial performance measures (NFPMs) and organisational performance (OP) in Libya.Design/methodology/approachThe results are based on cross-sectional questionnaire survey data from 132 Libyan companies (response rate 61%), which were obtained just before the so-called Arab Spring.FindingsMPMs are used by both manufacturing and non-manufacturing companies. Libyan business organisations are more likely to use FPMs than NFPMs. However, these companies still rely more heavily on FPMs. The relationships between the use of NFPMs and OP and the use of MPMs and OP are positive and highly significant. The relationship between the use of FPMs and OP is positive but not significant.Research limitations/implicationsThe high power distance associated with the conservative, Libyan, Arab context will reinforce the tendency to use FPMs more than NFPMs. This may provide a performance advantage to those organisations which do adopt NFPMs.Practical implicationsAlthough there may be institutional barriers to the use of NFPMs in Libya, and other emerging markets, these are not insuperable and there is a payoff to their use.Originality/valueNo previous studies of emerging markets, such as the Middle East or North Africa, have looked at the relationship between OP and the adoption of such a large array of MPMs.

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Organizational Factors and Quality of Production in Malaysia’s Manufacturing Companies

Cited by 3 publications

References 43 publications

Quality Management and Supply Chain Management Practices towards Operational Performance: A Study of the Rubber Manufacturing Industry of Sri Lanka

Quality Management and Supply Chain Management Practices towards Operational Performance: A Study of the Rubber Manufacturing Industry of Sri Lanka

Total quality management practices and organizational performance in the construction chemicals companies in Jordan

Organisational performance and the use of multiple performance measures in an emerging market

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