“…Processes innovation represent of new processes taking place in operations, production, services or supply chains (Haq, Gu and Huo, 2021), (Namagembe, 2021) and (Wu, 2022). Introducing innovation in organization contributes to improving quality (Jawad, AL-Yasar and Ali, 2019) and (Namagembe, 2021) reducing costs and increasing efficiency, by (Antony et al, 2021) and (Riedel and Špaček, 2022). Innovation also elicits stimulus responses from competitors through imitation (Gabora and Tseng, 2017) and (Greiner and Sun, 2021).…”