Organizational Learning with Crowdsourcing: The Revelatory Case of LEGO

Schlagwein, Daniel; Bjørn‐Andersen, Niels

doi:10.17705/1jais.00380

Cited by 113 publications

(93 citation statements)

References 78 publications

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“…However, our research suggests that value co‐creation depends not only on the availability of logistics resources (whether physical or IT related), but also on the crowd's logistics capabilities (Prahalad and Ramaswamy ). While several studies, in crowdsourcing, for example, point out that the crowd possesses a wide range of innovation capabilities (Djelassi and Decoopman ) such as the ability to produce original, creative ideas (Schlagwein and Bjørn‐Andersen ) or the ability to solve enigmatic problems (Boudreau and Lakhani ), our research stresses the importance of the operant crowd's logistics capabilities. Recruiting competent drivers for local delivery can be considered easy, because the required logistics capabilities are very basic, relying mainly on the abilities involved in picking up and delivering items.…”

Section: The Crowd a New Player In The Co‐creation Of Logistics Valuementioning

confidence: 76%

The Rise of Crowd Logistics: A New Way to Co‐Create Logistics Value

Carbone

Rouquet

Roussat

2017

J of Business Logistics

207

208

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Patterned on crowdsourcing and crowdfunding, a new crowd practice has emerged in recent years: crowd logistics. In this paper, we propose a first conceptualization of this growing phenomenon. Crowd logistics is a novel way of providing logistics services that taps into the dormant logistics resources and capabilities of individuals, using mobile applications and web‐based platforms. Although crowd logistics has been widely discussed in the business world, it has not yet been the subject of any academic publication. Following an exploratory case study approach, we review the websites of 57 crowd logistics initiatives around the world and highlight the main distinctive characteristics of crowd logistics, as compared to traditional business logistics. We introduce a segmented analysis in which crowd logistics solutions are classified according to four types of service offered. Finally, we introduce six theoretical propositions on the future development of crowd logistics. At a theoretical level, our findings contribute to enriching the service‐dominant logic perspective in the logistics field by conceptualizing the crowd as a co‐creator of logistics value. At a managerial level, our findings contribute to identifying which types of crowd logistics services are more likely to threaten or disrupt traditional business.

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Section: The Crowd a New Player In The Co‐creation Of Logistics Valuementioning

confidence: 76%

The Rise of Crowd Logistics: A New Way to Co‐Create Logistics Value

Carbone

Rouquet

Roussat

2017

J of Business Logistics

207

208

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“…It was thus coded as 'HD', as shown in the first row of Table 3 in the Appendix. Another paper (Schlagwein and Bjørn-Andersen, 2014) contributed to IS with a focus on the IS-innovation sub-discipline (1.21). It also both drew from and contributed to the reference discipline of Organizational Behaviour (17).…”

Section: <Table 1 Goes About Here>mentioning

confidence: 99%

Research in Information Systems: Intra-Disciplinary and Inter-Disciplinary Approaches

Tarafdar

Davison²

2018

JAIS

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The deep embeddedness of Information Systems (IS) in many areas of human activity poses a dual challenge to the IS discipline: advancing an expanding disciplinary boundary that includes an increasing set of IS topics; and engaging with other disciplines in order to understand IS-enabled phenomena. An inability to meet these challenges could lead to conceptually stunted development of the IS discipline, missed opportunities to inform other disciplines and a failure to effectively contribute to solving the pressing problems of our time. We undertook this study to investigate both how IS research has addressed these challenges in the past and how it can continue to do so in the future. Drawing on the concept of knowledge-materialization through knowledge-creating practice, and based on approaches for disciplinary and interdisciplinary knowledge creation, we theorize four different types of knowledge contribution that IS researchers can produce, encompassing both an intra-disciplinary and an inter-disciplinary view. We then analyse a wide-ranging sample of research studies published in 176 papers in the AIS basket of eight journals to investigate the nature of their contribution vis-à-vis these types. We find that the predominant types of knowledge contribution are intra-disciplinary, with relatively few inter-disciplinary contributions. Based on our analysis, we explain why each type of knowledge contribution is important to the IS discipline and provide practical guidance for IS scholars in planning their research strategies for these contributions. We comment on the implications of our study for IS scholars and for the vigour and growth of the IS discipline.

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“…The early IS literature on openness focused on productivity and efficiency as markers of economic liberalism. Scholars focused on openness as it related to business contexts and objectives (Fitzgerald, ; Lundell, Lings, & Lindqvist, ; Oestreicher‐Singer & Zalmanson, ; Schlagwein & Bjorn‐Andersen, ). Discussions are related to methods for controlling virtual organizations (Gallivan, ), the effects of open knowledge sharing networks on job‐hopping (Huang & Zhang, ), the optimal amount of time programmers should participate in open source projects (Mehra & Mookerjee, ), and evaluations of open source technologies within the private sector (Benlian & Hess, ; Lundell et al, ).…”

Section: Literature Reviewmentioning

confidence: 99%

A critical narrative approach to openness: The impact of open development on structural transformation

Bentley

Chib

Poveda

2018

Information Systems Journal

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Openness has become an important, all‐encompassing term denoting activities facilitated by sharing, using, producing, and redistributing information and communication resources within digital information systems. We compare theoretical advancements that emphasize processes and characteristics of openness with the limitations of extant approaches that have largely focused on improvements to productivity and efficiency. Based on Foucault and Bruner's ideas, this paper contributes a new critical narrative approach to understanding openness explicitly focused on structural transformation and power. The analysis focuses on the case of open development, examining 20 key studies based primarily on developing countries. The critical narrative approach unpacked the production of power/knowledge across actors, intentions, and outcomes of openness research and practice. We find that discursive formations are reliant on technocentric and normative ideals of researchers, leading to narratives of hypothetical outcomes that exclude marginalized perspectives. We propose hermeneutic composability and contesting normative narratives of openness as analytical techniques for an integrated, mutually constitutive conception of interactions between individuals, open artefacts, and open social praxis.

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Organizational Learning with Crowdsourcing: The Revelatory Case of LEGO

Cited by 113 publications

References 78 publications

The Rise of Crowd Logistics: A New Way to Co‐Create Logistics Value

The Rise of Crowd Logistics: A New Way to Co‐Create Logistics Value

Research in Information Systems: Intra-Disciplinary and Inter-Disciplinary Approaches

A critical narrative approach to openness: The impact of open development on structural transformation

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