Organizational Support of Working from Home: Aftermath of COVID-19 from the Perspective of Workers and Leaders

Kohont, Andrej; Ignjatović, Miroljub

doi:10.3390/su14095107

Cited by 31 publications

(58 citation statements)

References 71 publications

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“…Specifically, supervisors were required to ensure their subordinates worked in a safe environment. The organizations also needed to provide them with the necessary skills and sufficient resources for telework (Kohont & Ignjatović, 2022). During COVID-19, LS and OS played significant roles in providing equal opportunities for federal workforces to use telework regardless of gender.…”

Section: Discussionmentioning

confidence: 99%

“…For example, an empirical case study of the Army in Colorado emphasized the role of supervisors in improving communication, reducing office distractions, and increasing the inclusiveness of teleworkers (Trillo, 2019). In particular, the increased use of telework during the COVID-19 pandemic (Scheibe et al, 2022) highlights the importance of leadership and organizational support for telecommuting (Kohont & Ignjatović, 2022). Employees increased their telework use when they perceived high support from their leaders and organizations during the pandemic.…”

Section: The Moderating Effect Of Ls and Os On The Relationship Betwe...mentioning

confidence: 99%

“…In particular, during the COVID-19 pandemic, employees with restrictions on telework needed more support from leaders and organizations. For example, empirical research using 102 structured interviews with teleworkers in Slovenia during the COVID-19 indicated that employees needed active support from leaders and organizations for teleworking (e.g., digitized archives, upgraded hardware, software, and equipment for work at home; Kohont & Ignjatović, 2022). Particularly, older and disabled employees, who found teleworking difficult due to physical distance, required more active attention, increased communication with leaders, and enhanced technical and equipment support from the organization (see Figure 1).…”

Section: The Moderating Effect Of Ls and Os On The Relationship Betwe...mentioning

confidence: 99%

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Pandemic-Induced Telework Divide of Federal Workforces

Kim

2023

Public Personnel Management

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Telework, which changed the work patterns of public employees, has spread since the COVID-19 pandemic. This research examined the increase in telework use before the COVID-19 pandemic and during its peak. Subsequently, this study used logistic analysis to investigate differences in teleworking among federal employees by their demographics and explored whether leader and organizational support can help reduce such disparities in telework use. Using data from U.S. federal employees collected during the COVID-19, this investigation found that 71% of the respondents used telework more frequently since the outbreak of COVID-19, and disparities in telework use occurred by age, disability status, ethnic origins, and gender of federal employees before the COVID-19 pandemic and during its peak. However, while the leader and organizational support reduced the disparities in telework use by gender, such effects were not observed for age, disability status, and ethnic origins. These results can help public organizations develop effective management strategies to create a favorable organizational environment allowing middle-aged/older employees, employees with disabilities, and minority employees to work from home.

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Section: Discussionmentioning

confidence: 99%

Section: The Moderating Effect Of Ls and Os On The Relationship Betwe...mentioning

confidence: 99%

Section: The Moderating Effect Of Ls and Os On The Relationship Betwe...mentioning

confidence: 99%

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Pandemic-Induced Telework Divide of Federal Workforces

Kim

2023

Public Personnel Management

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“…An efficient technique of estimating sample size is required because empirical research increasingly requires a representative statistical sample. Krejcie and Morgan (1970) Krejcie and Morgan (1970). 66 is the suggested sample size for a population of 81.…”

Section: Methodsmentioning

confidence: 99%

Impact of Work from Home on Job Performance of Lecturers in Suburban Areas of Peninsular Malaysia

Min¹,

Thani²,

Ishak³

et al. 2022

IJAREMS

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In many different companies, the option of working from home has always been available, enabling employees to go on with their regular tasks from home. Employees working from home have significantly increased in light of the COVID-19 scenario, keeping the pandemic's safety standards and health criteria. To avoid any degradation in their individual job performance, many working cadres have taken to working from home seriously. Managers now have immediate access to information on the advantages and challenges of working from home. Numerous studies have been done on telecommuting and work performance separately; nevertheless, there is very little evidence to support a meaningful link between the two. The purpose of this study is to ascertain whether working from home affects public higher institution employees' ability to do their jobs. To ascertain their justification for working from home, 66 academicians from Peninsular Malaysia's suburbs were surveyed. The instrument used is a survey. The findings indicate that the relationship between job performance as the dependent variable and working from home as the independent variable cannot be explained by work motivation.

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“…Notably, many studies were conducted at the beginning of the pandemic and hence do not follow the development of the disrupted workplaces and practices (cf. Kohont and Ignjatović, 2022; Meher et al , 2022). It is therefore relevant to move beyond snapshots of pandemic work and study the challenges over time.…”

Section: Introductionmentioning

confidence: 99%

“Am I supposed to call them?” Relearning interactions in the digital workplace

Högberg,

Willermark

2023

JWL

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Purpose This study aims to develop the understanding of learning processes related to the new ways of interacting in the enforced digital workplace over time. Design/methodology/approach A multiple, longitudinal case study of knowledge-based workers in three firms located in Sweden has been conducted from March 2020 to March 2023. In total, 89 interviews with 32 employees in three knowledge-based firms have been collected. Findings The study shows how the intricate interaction between rules and norms for interaction and work must be renegotiated as well as un- and relearned when the physical work environment no longer frames the work context. Furthermore, technology can be viewed as both an enable and a barrier, that is, technology has enhanced collaboration between organizational members yet also created social difficulties, for example, related to communication and interaction. The study emphasizes that individuals learned through trial and error. That is, they tried behaviors such as translating social interactions" to a digital arena, appraised the outcomes and modified the practices if the outcomes were poor. Research limitations/implications The present study does have several limitations. First, it is based on interviews with respondents within three organizations in Sweden. To broaden and deepen the understanding of both organizational and learning, future studies can contribute by studying other contexts as well as using a mixed method approach in other countries. Practical implications Results from the study can provide a practical understanding of how the rapid change from working at the office to working from home using digital technologies can be understood and managed. Originality/value Contributions include combining interaction order and un- and relearning among organizational employees. This insight is important given that the rapid digital transformation of our society has changed how work is performed and how the future workplace will be both structured and organized.

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Organizational Support of Working from Home: Aftermath of COVID-19 from the Perspective of Workers and Leaders

Cited by 31 publications

References 71 publications

Pandemic-Induced Telework Divide of Federal Workforces

Pandemic-Induced Telework Divide of Federal Workforces

Impact of Work from Home on Job Performance of Lecturers in Suburban Areas of Peninsular Malaysia

“Am I supposed to call them?” Relearning interactions in the digital workplace

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