“…Considering the limited number of studies on organizational loyalty, it is observed that the concept is associated with many variables such as organizational justice, citizenship behaviour, identification, organizational attractiveness, leader-member exchange, image, cynicism, job satisfaction, and human resource management practices (Biçer, 2021;Liu, Cheng and Ouyang, 2021;Akman and Özdemir, 2019;Rodriguez, Roman and Zu'niga-Vicente, 2019;Aljayi, Fjer, Guennioui and Tamek, 2016;Yıldırım et al, 2012). Some studies examine the concept of loyalty during a crisis; however, these studies focus on customer loyalty (Skowron and Kristensen, 2012;Semerciöz, Pehlivan, Sözüer and Mert, 2015;Monferrer, Segarra, Estrada and Moliner, 2019).…”