“…This setting, where social interactions emerge is argued to be exceptionally important to the development of learners (Fulford and Zhang, 1993;Bates, 2000); and, in the context of this paper, the term 'social interactions' is taken as meaning "an appropriate guidance and support network to learners, face-to-face eye contact, body language, feedback to and from learners, and interactions with co-learners" (Ingirige et al, 2005, p. 8). Thus, the lack of social interactions often attributed to distance learning programmes can tend to leave learners feeling isolated, thereby missing engagement, direction, guidance and support (Ham and Davey, 2005;Salmon, 2002).…”