"Outpatient Pharmacy Service Delivery on Hypertensive Patients in St Elizabeth, St Patrick, and Holy Family Hospitals"

Abstract

Introduction: There has been a drastic change from product-oriented to patient-oriented care in the provision of pharmaceutical care. The relevance of understanding the satisfaction of patients is widely recognized in providing responsive, quality healthcare delivery. Satisfaction, therefore, becomes essential, as selective choices are made by patients themselves and by institutional healthcare providers. Research was