Overcoming oral communication apprehension: A call for a renewed focus on confidence building in business education

Okoro, Ephraim A.; Cardon, Peter

doi:10.1080/08832323.2023.2255724

Cited by 3 publications

(1 citation statement)

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“…Meetings become more human as users stay connected and get any help they need (Baharu, 2020). The video Okoro & Okoro (2009) argue that ICT, particularly zoom utilisation, is crucial for business education courses in higher institutions. Business education is a specialised curriculum aimed at cultivating the skills, expertise, and mindset necessary for achieving success in the professional realm.…”

Section: Introductionmentioning

confidence: 99%

Application of Zoom E-learning Management System in Business Education in Universities Nigeria

Okoro

2024

Intl. J. Rel.

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The study examined the application of the Zoom e-learning management system, in the context of Business Education in Nigerian universities. The study employed a descriptive survey design. The sample consisted of 801 lecturers. A questionnaire consisting of 39 items was utilized for data gathering. The instrument demonstrated face and content validity, with reliability indexes of 0.86, 0.91, and 0.84, respectively. The data analysis was conducted using the measures of statistical mean. The results indicated that the majority of participants expressed their preference for the Zoom management system as the primary method of instruction in university business education in this era of ICT worldwide dominance. Several obstacles have been identified that have impeded the complete integration of Zoom into teaching and learning in Nigerian universities. The challenges encompass insufficient infrastructure for Zoom utilization, exorbitant subscription fees, and insufficient digital proficiency among teachers and students. Consequently, the study recommended the necessity of the government for enhanced financing to provide the necessary equipment and readily available internet subscriptions in universities. School authorities are anticipated to establish the integration of the Zoom platform as a mandatory policy.

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Section: Introductionmentioning

confidence: 99%

Application of Zoom E-learning Management System in Business Education in Universities Nigeria

Okoro

2024

Intl. J. Rel.

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Communication Apprehension in the Workplace: The Role of Position and Facilitation Skills

Kaneko

2024

Business and Professional Communication Quarterly

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Communication apprehension (CA) is widely recognized as a significant inhibitor of communication and performance, making its management crucial. This study explored the connections between gender, managerial status, communication frequency, and discussion skills in explaining CA in the Japanese working population ( N = 300). Our findings suggest that facilitation skills explain CA better than personal attributes or communication frequency and that the gender difference in CA was only observed in nonmanagers. We discuss the implications of our findings for research and education.

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Driving and Embracing Change: Learning and Teaching Languages and Communication in Higher Education

2024

JYU Studies

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When considering the title of this book, we, as its editors, had to reflect on the notion of change. Change is constant and inevitable, but fundamental changes do not happen overnight. Such changes result from actions and measures that address deep, complex and interrelated systemic issues, and thus require a shift in mindset. Fifty years ago, Gregory Bateson (1972/2000), an early advocate for ecological thinking, warned that solving the challenges facing society requires a re-examination of the ideas that have dominated thought since the industrial revolution. For Bateson, ecological thinking meant more than adding an environmental perspective and implied the need to revisit the core values and principles that form the basis of societies. Similarly, in the field of education, as Selby (2000) has argued, ecological thinking involves a shift to a more holistic worldview and an awareness of the interconnections and interdependencies of power issues influencing culture, development, environmental and social justice, equity, health, and peace, as well as the interplay between our outer and inner worlds and between different disciplinary epistemologies. These ideas have special significance in the dynamic landscape of contemporary higher education, which faces complex challenges and often unforeseen and/or unpredictable changes and events, such as shifts in government policy or the COVID-19 pandemic. The constantly evolving changes necessitate strategic, future-oriented planning and decision-making in addressing the most critical questions relevant to universities today: the provision of education that is accessible and equitable to all and that meets the changing needs of economies and societies; internationalisation and the growing linguistic and cultural diversity at universities alongside the increasing dominance of English in academia; financial sustainability and the increasing competition for funding; technological advancements; and the well-being of both students and staff. These questions are linked to larger social, economic, geopolitical, technological, ideological, and environmental changes, which directly or indirectly influence higher education: intensifying global migration, deepening social inequalities, escalating armed and cyber conflicts and threats, increasing political/ideological polarisation, the proliferation of misinformation and disinformation that diminishes trust in science, ethical issues surrounding AI, and the impending environmental crisis. On a more practical level, interest and investment in learning languages other than English is diminishing. These challenges are relevant in the Finnish higher education context, too, and they require flexibility and continuous adjustments not only in institutional strategies and frameworks but also in mindsets, pedagogical practices, and working cultures.

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Overcoming oral communication apprehension: A call for a renewed focus on confidence building in business education

Cited by 3 publications

References 39 publications

Application of Zoom E-learning Management System in Business Education in Universities Nigeria

Application of Zoom E-learning Management System in Business Education in Universities Nigeria

Communication Apprehension in the Workplace: The Role of Position and Facilitation Skills

Driving and Embracing Change: Learning and Teaching Languages and Communication in Higher Education

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