Overview of an Automated Framework to Measure and Track the Quality Level of a Product

Project managers, product owners, and quality assurance leaders need to visualize and understand the entire picture of the development process as well as comprehend the product quality level, in a synthetic and intuitive way in order to facilitate the decision of accepting or rejecting each iteration within the software life cycle. This idea is extremely important nowadays, due to the fact that time is a key resource and it should be managed wisely to obtain a feasible quality level for each software deliverable. This article presents a novel solution called Product Quality Evaluation Method (PQEM) to evaluate a set of quality characteristics for each iteration of a software product. PQEM is based on the Goal-Question-Metric approach, the standard ISO/IEC 25010, and the extension made of testing coverage in order to obtain the quality coverage of each quality characteristic. The outcome of PQEM is a single value representing the quality per each iteration of a product, as an aggregated measure. Even though a value it is not the regular idea of measuring quality, we believe that it can be useful to use this value to understand easily the quality level of each iteration. An illustrative example of the method was carried out with a web and mobile application, within the healthcare environment.

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Product Quality Evaluation Method (PQEM): To Understand the Evolution of Quality Through the Iterations of a Software Product

Falco¹,

Robiolo²

2021

IJSEA

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Promoting quality within the context of agile software development, it is extremely important as well as useful to improve not only the knowledge and decision-making of project managers, product owners, and quality assurance leaders but also to support the communication between teams. In this context, quality needs to be visible in a synthetic and intuitive way in order to facilitate the decision of accepting or rejecting each iteration within the software life cycle. This article introduces a novel solution called Product Quality Evaluation Method (PQEM) which can be used to evaluate a set of quality characteristics for each iteration within a software product life cycle. PQEM is based on the Goal-Question-Metric approach, the standard ISO/IEC 25010, and the extension made of testing coverage in order to obtain the quality coverage of each quality characteristic. The outcome of PQEM is a unique multidimensional value, that represents the quality level reached by each iteration of a product, as an aggregated measure. Even though a value it is not the regular idea of measuring quality, we believe that it can be useful to use this value to easily understand the quality level of each iteration. An illustrative example of the PQEM method was carried out with two iterations from a web and mobile application, within the healthcare environment. A single measure makes it possible to observe the evolution of the level of quality reached in the evolution of the product through the iterations.

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Overview of an Automated Framework to Measure and Track the Quality Level of a Product

Cited by 3 publications

References 16 publications

Trends and Findings in Measuring Software Quality Metrics in the Industry

Trends and Findings in Measuring Software Quality Metrics in the Industry

Product Quality Evaluation Method (PQEM): A Comprehensive Approach for the Software Product Life Cycle

Product Quality Evaluation Method (PQEM): To Understand the Evolution of Quality Through the Iterations of a Software Product

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