Packaging-free products: A lever of proximity and loyalty between consumers and grocery stores

Louis, Didier; Lombart, Cindy; Durif, Fabien

doi:10.1016/j.jretconser.2021.102499

Cited by 35 publications

(36 citation statements)

References 110 publications

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“…They are independent stores, so they tend to be smaller, single and independent businesses that do not belong to a retail chain. PF products have been found to strengthen the link between the retailer and their customers due to the proximity of their stores (Louis et al, 2021). The number of PF shops are increasing in number in the U.K., in a similar pattern to the rest of Europe, with over 100 opening in the last two years.…”

Section: Packaging Free (Pf) Shoppingmentioning

confidence: 98%

“…PF shopping involves "the sale of packaging-free consumer products (excluding fruit and vegetables) by weight or volume (depending on whether they are solid or liquid products), prepared at the point of sale… in a container brought by the customer" (Louis et al, 2021). PF stores first opened in the U.K. around 2007.…”

Section: Packaging Free (Pf) Shoppingmentioning

confidence: 99%

“…This research makes three contributions. First, it contributes and builds on previous PF research that has received scant attention to date (Fuentes et al, 2019;Louis et al, 2021;Rapp et al, 2017), focusing on what influences consumers' behaviors as other research has examined it more from the retailer or supply chain perspective (Louis et al, 2021;Scharpenberg et al, 2021). This is by adding a quantitative element to add objectivity and generalizability to the predictors of the likelihood of PF shopping.…”

Section: Introductionmentioning

confidence: 97%

“…Rapp et al's (2017) qualitative research describes how people are engaged in PF purchasing practices. Louis et al (2021) quantitative study of bulk products in a convenience (university cooperative style) store setting established that unpacked products can be a strategic means for retailers to enhance their relationship with their customers. This research builds on this prior research by being one of the first studies to look specifically at U.K. consumers and to research actual PF shoppers (e.g.…”

Section: Introductionmentioning

confidence: 99%

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Values, personality traits, and packaging‐free shopping: A mixed‐method approach

Gordon‐Wilson

Modi

Eastman

2022

Business Ethics Env & Resp

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This research examines packaging-free shopping, which contributes to reducing the negative impact of plastic packaging on the environment, and its' relationship with green consumption values, value consciousness, and psychological traits. A mixedmethods approach is adopted with quantitative followed by qualitative research. Study 1 recruits 240 respondents from social media and the lead author's university website to examine different factors that increase consumers' likelihood of packaging-free shopping. Study 2 recruits packaging-free shoppers from Facebook Pages, explores these findings and provides further insights. Study 1 finds that consumers are driven more by green consumer values than by value consciousness, and consumers who are more conscientious are more likely to do packaging-free shopping. Study 2 supports this by finding that green consumer values drive packaging-free shopping, but this in only one part of their green efforts. The research contributes by illustrating the importance of conscientiousness specifically in the domain of packaging-free shopping and that these packaging-free shoppers are not driven in terms of value for money but by addressing their green consumer values. We recommend that packaging-free retailers and policy makers utilize promotional efforts to communicate how packagingfree shopping provides a balance with consumers' green values for these shoppers, how it fits in with their other green efforts, and how these shopping efforts are making a difference in helping the environment.

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Section: Packaging Free (Pf) Shoppingmentioning

confidence: 98%

Section: Packaging Free (Pf) Shoppingmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 97%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Values, personality traits, and packaging‐free shopping: A mixed‐method approach

Gordon‐Wilson

Modi

Eastman

2022

Business Ethics Env & Resp

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“…The retrieved publications discuss various topics related to sustainable consumption. Only in 2021 these topics included, among others: using electric vehicles [69], energy consumption [70], water consumption [71], food consumption [72], reducing wastes [73], sustainable fashion [74], using product packaging [75], sharing economy [76], sustainable tourism [77], sustainable housing [78], and sustainable cities [79].…”

Section: Various Facets Of Sustainable Consumptionmentioning

confidence: 99%

Sustainable Consumption in Consumer Behavior in the Time of COVID-19: Topic Modeling on Twitter Data Using LDA

Brzustewicz

Singh

2021

Energies

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By using text mining techniques, this study identifies the topics of sustainable consumption that are important during the COVID-19 pandemic. An Application Programming Interface (API) streaming method was used to extract the data from Twitter. A total of 14,591 tweets were collected using Twitter streaming API. However, after data cleaning, 13,635 tweets were considered for analysis. The objectives of the study are to identify (1) the topics users tweet about sustainable consumption and (2) to detect the emotion-based sentiments in the tweets. The study used Latent Dirichlet Allocation (LDA) algorithm for topic modeling and the Louvain algorithm for semantic network clustering. NRC emotion lexicon was used for sentiment analysis. The LDA model discovers six topics: organic food consumption, food waste, vegan food, sustainable tourism, sustainable transport, and sustainable energy consumption. While the Louvain algorithm detects four clusters—lifestyle and climate change, responsible consumption, energy consumption, and renewable energy, sentiment analysis results show more positive emotions among the users than the negative ones. The study contributes to existing literature by providing a fresh perspective on various interconnected topics of sustainable consumption that bring global consumption to a sustainable level.

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Corporate Social Responsibility and Loyalty

2024

New Frontiers of Customer Strategy

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Packaging-free products: A lever of proximity and loyalty between consumers and grocery stores

Cited by 35 publications

References 110 publications

Values, personality traits, and packaging‐free shopping: A mixed‐method approach

Values, personality traits, and packaging‐free shopping: A mixed‐method approach

Sustainable Consumption in Consumer Behavior in the Time of COVID-19: Topic Modeling on Twitter Data Using LDA

Corporate Social Responsibility and Loyalty

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