“…However, a review of the literature review identified a limited number of studies addressing the barriers faced by general nurses in providing EOLC and the facilitators that enhance the quality of care provided to dying patients. Despite the demand for enhanced quality of EOLC in the hospital setting, nurses face many challenges in providing optimal EOLC, such as lack of education and knowledge (Bloomer, Endacott, O'Connor, & Cross, ; Mahtani‐Chugani, González‐Castro, de Ormijana‐Hernández, Martín‐Fernández, & de la Vega, ; O'Hara, ; Wallerstedt & Andershed, ), lack of communication and collaboration between healthcare providers and family (Mahtani‐Chugani et al., ; O'Hara, ), poor symptom management (O'Hara, ; Thompson, McClement, & Daeninck, ; Toscani, Di Giulio, Brunelli, Miccinesi, & Laquintana, ), lack of time to spend with the patient (O'Hara, Wallerstedt & Andershed, ), lack of privacy (Bloomer et al., ; Thompson et al., ), difficulties in changing the direction of care (Thompson et al., ), uncertain prognosis (Mahtani‐Chugani et al., ), families not accepting the patient's death (Chong & Khalid, ) and lack of support from ward managers and the organisation (O'Hara, ). Recently, a study conducted to examine Korean nurses’ perceived barriers to and facilitators of EOLC reported that the greatest barriers to providing optimal EOLC were family members’ refusal to accept the poor prognosis of the patient and difficulty dealing with the anger of family members; the top facilitators in the provision of EOLC were “having time to prepare the family for the patient's expected death” and “having the physician offer support for the family after the patient's death” (Lee, Choi, Kim, Kim, & Kim, ).…”