“…Access to public outpatient rehabilitation services for patients with non‐urgent conditions ‐ which consult mainly for musculoskeletal disorders ‐ (Cecchi et al., 2015; Landry et al., 2008; GTA Rehab Network, 2011; Passalent et al., 2007) is problematic in Canada and elsewhere in the world, with wait times ranging from a few weeks to more than a year (Deslauriers et al., 2017; Laliberte et al., 2017; Lawford et al., 2018; Palazzo et al., 2016; Salisbury et al., 2013). Too long a delay in starting rehabilitation treatment results in significant costs and is associated with higher levels of pain, more absenteeism from work, more medical consultations and interventions, and a greater risk of the condition becoming chronic (Deslauriers et al., 2021; Foster et al., 2011; Peretti et al., 2017).…”