“…Further, given that the optimal paradigm for chronic pain management involves psychological, physical, and pharmacological approaches, the transition from in-person care to a full-scale virtual model was no easy feat [ 15 , 16 ]. Multidisciplinary treatment (MDT) teams consisting of physicians (e.g., anesthesiologist, pain doctor, or pediatrician), physical therapists, nurse practitioners, psychologists and/or psychiatrists, occupational therapists, and/or social workers began to rapidly navigate virtual technology to ensure that patients received safe and quality care [ 13 , 17 ]. While some HCPs had prior knowledge of and practice delivering occasional telemedicine appointments, very few had experience delivering full-time remote services (e.g., videoconference, telephone consultation) [ 12 , 18 , 19 ].…”