“…Competency #11: Conduct activities in a culturally competent manner - Understand and value cultural and ethnic differences, their alternative perspectives on mental illness, on help-seeking, and on alternative healing practices, as well as lifestyles, goals, family and community life (Four National Panels on Cultural Competence, 1997):
- A.1 Demonstrate basic cultural competency, especially with those minority groups that live within the catchment area.
- A.2 Provide culturally competent interventions and models of care that take into account the individual's values (e. g., spirituality, community, family) and critical life experiences (e. g. racism, discrimination).
- A.3 Work collaboratively with culturally appropriate allies such as traditional healers, priests, local ethnic community based organizations, and other members of the cultural community in all aspects of service delivery
- Demonstrate ability to clearly understand and communicate effectively with the client:
- B.1 Use language and communication style that is understandable.
- B.2 Be fluent in common foreign languages.
- B.3 Seek out culturally competent linguistic support for treatment and interventions, or
- B.4 Refer to providers who have relevant language skills
- Make diagnoses that are culturally informed (Flaskerud & Hu, 1992):
- C.1 Pay particular attention to different levels of physical and medical co-morbitities among cultural groups.
- C.2 Separate cultural aspects from the person's psychopathology.
- C.3 Integrate culturally relevant information into assessment and treatment records.
- Make assessments that are culturally informed (American Psychological Association, 1996):
- D.1 Provide evaluations that are culturally and linguistically competent.
- D.2 When needed, seek input from a qualified practitioner trained in ethnic-specific biological, cultural, socioeconomic, and psychological variables.
- D.3 Show specific knowledge concerning norms, biases, and limitations of each assessment instrument used.
- Develop treatment plans that are culturally informed (American Psychological Association, 1996; Munoz & Sanchez, 1997):
- E.1 Write treatment plans and records that include culturally relevant issues that impact on treatment responsiveness, and take into account cultural beliefs about health, mental health, and interventions.
- E.2 If not sufficiently knowledgeable about the clients' culture and life experiences, seek the guidance of a culturally competent provider in conjunction with the consumer and family, where appropriate.
- Provide culturally competent treatment (National Latino Behavioral Health Workgroup, 1996; Neligh, 1990):
- F.1 Tailor treatment modalities (e. g. psycho-education, psychotherapy, rehabilitation, family therapy, specialized group therapy, behavioral approaches, use of traditional healers, and outreach), so that they are culturally acceptable and effective.
- F.2 Conduct psychosocial interventions within the context of the value system of consumers and family members (e. g., egalitarian, family-focused, spiritually-oriented) and address issues specific to their life experiences (e. g., discrimination, violence, gender role conflicts, life transitions).
- F.3 Provide psychotherapeutic interventions that address psychological issues specific to a consumer's cultural background (e. g., current and historical trauma, acculturat...
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