Parents' Perceived Satisfaction of Care, Communication and Environment of the Pediatric Intensive Care Units at a Tertiary Children's Hospital

Family-Centered Care From the Perspective of Parents of Children Cared for in a Pediatric Intensive Care Unit: An Integrative Review

“…Parents identified aspects of each layout that contributed to their comfort or discomfort. Parents interpreted rooms that were clean and comfortable (Abuqamar, Arabiat, & Holmes, 2016), close by waiting rooms (Sturdivant & Warren, 2009), and availability of telephones and lockers (Meert, Briller, Schim, & Thurston, 2008a) as indicators of respect. For parents, lack of respect was communicated by unavailability of bathrooms for families on the unit (Carnevale et al, 2011), and the time-consuming process for accessing the PICU from the waiting room (Meert et al, 2008a).…”

Determinants of Parental Satisfaction with Nursing Care in Paediatric Wards—A Preliminary Report

“…A sense of parental satisfaction with care is determined by their individual needs, experiences of previous hospitalisations and changing external factors, including systemic factors [5,6,7,8,10,11]. Parents’ satisfaction with care may also be influenced by other factors such as child’s health condition and its impact on family functioning, child’s emotional condition, clinical stage of the disease and maintaining continuity of care from hospital admission to discharge including preparing parents for continuing nursing care in home environment [12,13,14,15,16]. The assessment of parental satisfaction is an important part of the holistic nursing care for a paediatric patient which allows finding parents’ attitude towards the services they are provided with [5,7,10], and towards respecting patients’ rights during hospitalisation.…”

Parent and staff perceptions of parental needs during a child's hospital admission to a paediatric high‐dependency unit: A New Zealand study

“…In Iceland and England, parents perceived needs in the domains information, family and support as not met and parents in New Zealand perceived the domain support as less met. 27,40 Similarly, in Jordan, parents within a critical care or oncology area reported mixed satisfaction scores for information, 35,41 and parents in an Australian general or neonatal area reported a higher perception than staff of FCC delivery. 42,43 In line with needs being met, significant differences (P < 0.05) were reported for 49 needs in Sweden, 25 44 needs in Australia 28 and 42 needs in England 26 when more staff than parents perceived that parents needed assistance, whereas in Iceland and New Zealand, more parents than staff perceived help was needed for 27 needs.…”