Parents' Perception of Satisfaction With Care From Pediatric Nurse Practitioners Instrument

Disparities in Patient- and Family-Centered Care During US Children's Health Care Encounters: A Closer Examination

“…Though the disparities found via PRRs are quite small and perhaps clinically insignificant, many were significant and any disparities in U.S. children’s PFCC outcomes warrant further investigation and policy attention – not only are these disparities unjust, but parental dissatisfaction with a provider may affect future health choices that parents make for their children and the degree of parent adherence to provider instructions, linking PFCC disparities to many other children’s health issues. 32 In addition to the important role of families, healthcare delivery for children includes multiple systems of care and services. 33 This is similar to individuals diagnosed with cancer, who are faced with coordinating a complex number of services.…”

Satisfacción parental con el apoyo recibido durante la primera infancia por el equipo de pediatría: desarrollo y validación de un cuestionario

“…Como primer paso, se realizó una revisión de los instrumentos en inglés y en español utilizados para evaluar la satisfacción con el servicio, empleando las siguientes palabras clave en la estrategia de búsqueda: "satisfaction" AND "parent*" OR "mother" AND "paediatric*". Los instrumentos identificados evaluaban con mayor frecuencia las siguientes dimensiones: "satisfacción general", "competencia profesional clínica", "competencias transversales" (por ejemplo, comunicación y empatía) y, en menor medida, la "atención centrada en la familia" (16,17,20,21,25) .…”

“…Por su parte, en relación con el marco de la Parentalidad Positiva, se debe evaluar en qué medida las actuaciones de los profesionales ayudan a la promoción de las habilidades parentales y su autopercepción positiva, de modo que se garantice una mayor autonomía de funcionamiento de la familia (18) . En el área de la pediatría, los cuestionarios más empleados de satisfacción están en lengua inglesa y han omitido tanto la relación de colaboración como la capacitación de las familias como factores principales (por ejemplo, Parent's Perceptions of Primary Care (19) , Child ZAP (20) , Parents' Perceptions of Satisfaction with Care from Pediatric Nurse Practitioners (21) ). Además, los instrumentos se han desarrollado para evaluar programas específicos (22) , unidades de cuidados intensivos (23) o atención hospitalaria (17,24) .…”

Sources of Anxiety and Satisfaction Level of the Mothers Whose Children Hospitalized ‎for Acute Reasons

“…Although satisfaction varies from one person to another, it is closely related to the appearance of the organization, the smiling face, the gentle approach, the quality of the materials used, the comfort offered to the patient, the cleanliness of the environment, and respect for the patient's privacy (Kinder & Allen 2014). The nursing care given to a child, especially the communication with the parents and the environment in which care is given will have positive or negative effects on the family.…”

“…The nursing care given to a child, especially the communication with the parents and the environment in which care is given will have positive or negative effects on the family. The combination of all these factors creates parental satisfaction (Pherson, Sachdeva & Jefferson 2000;Kinder & Allen 2014).…”