2019
DOI: 10.4081/jphr.2019.1476
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Patient and Clinician Engagement with Health Information in the Primary Care Waiting Room: A Mixed Methods Case Study

Abstract: Background. Primary care waiting rooms can be sites of health promotion and health literacy development through the provision of readily accessible health information. To date, few studies have considered patient engagement with televised health messages in the waiting room, nor have studies investigated whether patients ask their clinicians about this information. The aim of this study was therefore to examine patient (or accompanying person) and clinician engagement with waiting room health information, incl… Show more

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Cited by 22 publications
(21 citation statements)
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“…The authors suggest that the available health information may not meet the health literacy needs of patients; they also suggest that further research should be conducted to understand how waiting areas may be designed to promote and improve health literacy [ 7 ]. In another Australian study, now in a regional general practice ( N = 74), 16% of the patients reported having read health information about disease prevention in a magazine, while 15% of the patients reported having read a leaflet or poster [ 13 ].…”
Section: Introductionmentioning
confidence: 99%
“…The authors suggest that the available health information may not meet the health literacy needs of patients; they also suggest that further research should be conducted to understand how waiting areas may be designed to promote and improve health literacy [ 7 ]. In another Australian study, now in a regional general practice ( N = 74), 16% of the patients reported having read health information about disease prevention in a magazine, while 15% of the patients reported having read a leaflet or poster [ 13 ].…”
Section: Introductionmentioning
confidence: 99%
“…Observations were made before (pre-test) and after (post-test) treatment. 12,13 The study aimed to determine the use of automatic wall mounted toothbrushes for improving oral hygiene of CP children by measuring the calculation of Silness and Loe plaque index. The study was conducted at the SMPLB and SMALB YPAC Jember.…”
Section: Methodsmentioning
confidence: 99%
“…Second, it shows a seasonal result because of a purposive sampling strategy during the study period [41]. Third, there may be an influence of respondent self-reports because of face-to-face education (Hawthorne effect) [42]. Fourth, there is uncertainty as to longer-term changes in patient behavior, because of a short exposure to the education material [24].…”
Section: Limitationsmentioning
confidence: 99%