Patient attitudes regarding the role of the pharmacist and interest in expanded pharmacist services

Kelly, Deborah; Young, Stephanie; Phillips, Leslie; Clark, Deidre B.

doi:10.1177/1715163514535731

Cited by 83 publications

(72 citation statements)

References 9 publications

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“…These findings are supported by previous Canadian research that can be interpreted to show that the public views pharmacists as health care professionals, just like doctors and nurses; as drug experts; and as a resource for information and advice about their health. [7][8][9] Respondent perceptions in this study revealed the importance of communicating well, ensuring ongoing confidentiality of information and providing quality information to patients regarding their medications. Previous research has highlighted the importance of pharmacist communication skills in influencing patient satisfaction levels and trust in their pharmacist.…”

Section: Discussionmentioning

confidence: 99%

“…6 Recent surveys of public perceptions of ESOP services in Canada have found mixed results, with limited support for granting pharmacists prescribing authority but greater support for ESOP services related to minor ailments and prescription refills. 7,8 Understanding public perceptions of the knowledge, skills and attitudes required by pharmacists to perform ESOP services will provide insight into public factors affecting the uptake of these new pharmacist roles. Recent Canadian polling results suggest that the public is supportive of ESOP services, 9 but gaps remain in our understanding about which perceptions are the most important influences on a patient's decision to use ESOP services.…”

Section: Original Researchmentioning

confidence: 99%

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Public perceptions of pharmacist expanded scope of practice services in Nova Scotia

et al. 2015

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Section: Discussionmentioning

confidence: 99%

Section: Original Researchmentioning

confidence: 99%

Public perceptions of pharmacist expanded scope of practice services in Nova Scotia

et al. 2015

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“…Pharmacists are the most accessible healthcare providers to the public, and they represent the front line professional element of health care who are focusing on the self‐care for the population . Community‐based pharmacy services have evolved greatly from the conventional drug dispensing methods . Drive‐thru or drive‐through pharmacy service is one example of the numerous newly emerging community pharmacy services, which was started in 1990 in the United States of America (USA) via Walgreens Pharmacies (the second‐largest pharmacy store chain in the United States) and now it is scattered across the USA.…”

Section: Introductionmentioning

confidence: 99%

“…[3] Community-based pharmacy services have evolved greatly from the conventional drug dispensing methods. [1,4,5] Drive-thru or drivethrough pharmacy service is one example of the numerous newly emerging community pharmacy services, [6] which was started in 1990 in the United States of America (USA) via Walgreens Pharmacies (the second-largest pharmacy store chain in the United States) and now it is scattered across the USA.…”

Section: Introductionmentioning

confidence: 99%

Pharmacy drive-thru service in Jordan: assessing customers' awareness, perceptions and factors affecting the use of this service

Hammour

Farha

Rizik

et al. 2018

Journal of Pharmaceutical Health Services Research

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Objectives In Jordan, drive‐thru pharmacy service has recently been introduced representing a new trend in community pharmacy services. This study aimed to evaluate pharmacy customers' awareness and perceptions towards the drive‐thru service to unveil important information regarding such service. Methods A Self‐administered questionnaire was used in this cross‐sectional study which was conducted in Amman‐Jordan between April and August 2017. A Self‐administered questionnaire was used to evaluate pharmacy customers' awareness and perceptions towards pharmacy drive‐thru services. Factors affecting customers' use of this service was also investigated. Key findings A total of 789 pharmacy customers participated in the current study. Mean age of study participants was 27.7 years (SD = 10.6) and half of them were men (n = 397, 50.4%). Although 26.8% (n = 212) of the customers knew that the drive‐thru pharmacy service was newly implemented in Jordanian pharmacies, only 10.9% (n = 86) reported to have used this service. Customers (59.1%) expressed their support for the introduction of this service to pharmacy practice in the country. Certain factors affected customers' use of the drive‐thru pharmacy service positively, including male gender, Jordanian nationality, non‐single marital status and having children (P‐value <0.05). Conclusions This study demonstrated positive customer awareness and perceptions towards the drive‐thru pharmacy service. Busy customers seem to use this service more (men being married and having children). Hence, this service seems to be most beneficial to a certain type of customers. However, concerns about poor communication between the pharmacist and the patient represented the main disadvantage of the drive‐thru service.

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“…Nonetheless, it is noteworthy that despite lack of support most of the pharmacists (i.e. 90%) adopted prescribing and moved out of the conventional ‘counting pill and dispensing’ role of pharmacists …”

Section: Discussionmentioning

confidence: 99%

Characterizing pharmacist prescribers in Alberta using cluster analysis

Faruquee

Guirguis

Hughes

et al. 2018

Journal of Pharmaceutical Health Services Research

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Objectives Legislative and regulatory bodies in Canada have authorized pharmacists to prescribe in different provinces. Albertan pharmacists have the broadest prescribing scope. Our objective was to cluster Albertan pharmacists into different prescriber groups based on their self‐reported prescribing practice and to compare the groups according to practice settings, the proportion of Additional Prescribing Authority (APA) pharmacists and support experiences. Methods A cross‐sectional survey was administered among a sample of 700 Albertan practicing registered pharmacists in 2013 to identify their involvement in different types of prescribing activities. Cluster analysis was used to group participants based on their reported prescribing practices. Chi‐squared test was used to compare prescriber groups by practice settings and the proportion of APA pharmacists. One‐way analysis of variance was used to compare the groups by their support experiences. Key findings Three major groups of pharmacist prescriber were identified – ‘renewal prescriber’ (74%), ‘Modifier’ (17%) and ‘Wide ranged prescriber’ (9%). Prevalence of ‘renewal prescriber’ in the community setting was 85.8% whereas ‘Modifier’ was predominant (66.7%) in the collaborative setting. Higher support experience facilitated the wide range prescribing. Pharmacists with APA were most likely to be classified into ‘Modifier’ (17.6%) or ‘Wide ranged prescriber’ (13.8%) groups than the ‘renewal prescriber’ group (3.1%). Conclusions Although legislation allowed Albertan pharmacists to have the broadest scope of prescribing authority, few are practicing with the fullest scope. Prescribing practice varies based on practice setting and support experience. Future research could explore factors influencing the types of adoption and measure the shifting of prescribing type over time.

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Patient attitudes regarding the role of the pharmacist and interest in expanded pharmacist services

Cited by 83 publications

References 9 publications

Public perceptions of pharmacist expanded scope of practice services in Nova Scotia

Public perceptions of pharmacist expanded scope of practice services in Nova Scotia

Pharmacy drive-thru service in Jordan: assessing customers' awareness, perceptions and factors affecting the use of this service

Characterizing pharmacist prescribers in Alberta using cluster analysis

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