Patient-Centered, Culturally Sensitive Health Care

Abstract

In recent years, there have been increasing national calls for patient-centered, culturally sensitive health care (PC-CSHC). The impetus for these calls include (a) the reality that health care providers are increasingly having to provide health care to a more culturally diverse patient population without the necessary training to do so effectively, (b) the growing evidence that culturally insensitive health care is a major contributor to the costly health disparities that plague our nation, and (c) the fact that racial/ ethnic minorities and individuals with low household incomes are more likely than their non-Hispanic white and higher-income counterparts to experience culturally insensitive health care and dissatisfaction with health care-health care experiences that have been linked to poorer health outcomes. This article (a) presents literature on the definition of PC-CSHC and the need for this care, (b) presents research on assessing and promoting this care, and (c) offers research-informed strategies and future directions for customizing and institutionalizing this care.

Obesity and Related Chronic Health Conditions as Predictors of Motivation to Engage in Healthy Eating Behaviors Among Black Adults

“…Although important to health behavior, social/environmental determinants (e.g., access to neighborhood food stores) are often intractable. Thus, there is an increasing focus on empowerment theories to guide interventions to foster health-promoting behaviors, such as increasing fruit and vegetable consumption and reducing and/or eliminating health disparities [14,15]. One such theory is the culturally sensitive Health Self-Empowerment (HSE) Theory.…”

Cultural sensitivity in paediatric nursing care: a concept analysis using the Hybrid method

“…Respectful and active listening is a way to show more interest and attention to the patient when communicating with him/her . The caregiver should be able to consider the patient's attitudes, understand them properly and respect them . Open mindedness and flexibility in the care and respect for the needs of religiously diverse patients and their families are essential in providing culturally sensitive care . Adapting care to that of the patient's culture: Adapting care to that of the patient's culture means developing, providing, modifying or adapting the patient's care plan with his or her culture.…”

“…The resulting consequences were as follows: 1) effective communication , 2) effective intervention , 3) building confidence , 4) decreased disparities , 5) increased adherence to treatment , 6) safe care and 7) client satisfaction .…”

Cultural factors that influence the treatment of osteosarcoma in Zulu patients: Healthcare professionals’ perspectives and strategies

“…The HCPs in this study demonstrated considerable knowledge of Zulu cultural beliefs and practices -a characteristic deemed essential for working in cross-cultural clinical settings (Mullin, Cooper & Eremenco 1998;Pierce 1997;Tucker et al 2013). They emphasised taking responsibility for learning to know the Zulu culture The HCPs reported on patients' cultural beliefs regarding amputation.…”