Purpose
This study clarified the roles of hematologists and expected roles of other professionals in providing decision support to patients with relapsed or refractory leukemia and malignant lymphoma.
Methods
Semi-structured interviews were conducted with 11 hematologists regarding the role of physicians in providing decision support and the expected roles of other professionals. Interview data were then subjected to a content analysis.
Results
Hematologists were tasked with gathering information about the patient prior to discussions; specifically, they would select required information, communicate issues in a way that patients and their families could easily understand, respect the wishes of the patients and their families, and pay attention to any emotional needs. They were also expected to alter the way information was conveyed in cases of particular severity, while explaining the options they believed were best. Regarding multidisciplinary collaboration, roles included valuing communication, managing entire teams, and encouraging active participation among other professionals. On the other hand, hematologists expected other professionals to actively participate in discussions, express opinions, share information about the patient’s situation and related discussions, and provide emotional support.
Conclusions
During interviews, hematologists conveyed information that physicians keep in mind when providing decision support to patients and explained how they prioritized treatment options. Information must be organized not only in terms of the patient’s image and hematologist’s perspective, but also in terms of the patient’s priorities and values. As such, a multidisciplinary professional team is needed to share patient information and provide multifaceted support.