“…This is done by providing enhanced personalized education related to specific conditions, the care patients receive, and the care that they can coordinate, influence, or manage on their own (Pellino et al, 1998;Ronco, Iona, Fabbro, Bulfone, & Palese, 2012). A push for engagement and education as a component of patient-centered care has come at a national level from the Institute of Medicine (IOM), which advocates for greater engagement of patients in health and healthcare, as well as from The Joint Commission, one of the most prominent healthcare accrediting bodies.…”