1977
DOI: 10.1111/j.1365-2923.1977.tb00626.x
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Patient knowledge and the content of the consultation in general practice

Abstract: Summary The relationship between verbal exchange in doctor‐patient consultations and patients’ comprehension has been measured by means of audiotape recordings. The results provide objective evidence of differences in outcomes for similar presenting illnesses in different social groups, and these results tend to support the hypothesis that people from lower socio‐economic classes may not derive as much benefit from medical advice as do those of middle and upper classes. The author identified deficiencies in cl… Show more

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Cited by 31 publications
(5 citation statements)
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“…As previously mentioned, the present study showed that there are a variety of diverse factors that affect the decision to seek help for foot health concerns, beyond a simple understanding of the signs and symptoms that need further assessment. While the patients reported little knowledge of podiatry or of how to access the service, general education programmes are unlikely to be sufficient to ensure that patients take adequate responsibility Bain (1977) Gray (2002),, Hill and Hale (2004), Hammond (1999Hammond ( , 2003…”
Section: Discussionmentioning
confidence: 99%
“…As previously mentioned, the present study showed that there are a variety of diverse factors that affect the decision to seek help for foot health concerns, beyond a simple understanding of the signs and symptoms that need further assessment. While the patients reported little knowledge of podiatry or of how to access the service, general education programmes are unlikely to be sufficient to ensure that patients take adequate responsibility Bain (1977) Gray (2002),, Hill and Hale (2004), Hammond (1999Hammond ( , 2003…”
Section: Discussionmentioning
confidence: 99%
“…This suggestion is of particular importance when a doctor is working with patients from relatively unfamiliar cultures and sub-cultures. Bain (1976Bain ( , 1977 has shown that some doctors explain less to patients from lower social classes. Cooper and Metcalfe (1979) show that knowledge about health co-varies with social class yet Pendleton and Bochner (1980) state that doctors offer fewer explanations to patients of social class IV and V. Tuckett et al (1985) showed that their sample of general practitioners rarely discovered patients' beliefs about their problems and even more rarely presented explanations which took account of patients' beliefs.…”
Section: Patients' Views and Beliefsmentioning
confidence: 98%
“…Such power differentials are magnified when the patient and clinician come from different class backgrounds. For example, conversation regarding drugs was significantly less successful for patients from lower SES backgrounds [16]. Patients from higher socioeconomic background had 60 % more conversation with their physicians [17].…”
Section: Background Considerations: the Clinician’s Rolementioning
confidence: 99%