Patient Outcome After Transfer Within a Psychiatric Hospital

Eisen, Susan V.; Grob, Mollie C.

doi:10.1176/ps.43.8.803

1992

DOI: 10.1176/ps.43.8.803

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Patient Outcome After Transfer Within a Psychiatric Hospital

Susan V. Eisen

Mollie C. Grob²

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Cited by 2 publications

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“…This may lead to job dissatisfaction (Oberlander 1990) and low morale (Frisch et al 1991), ratings and briefer hospitalization and treatment success (Glenn 1975, Edwards et al 1978, Speedling & Rose 1985, with increased staÂ conflict, absenteeism and high staÂ turnover (Brady et al 1980). Freddolino et al 1989, Eisen & Grob 1992.…”

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Psychiatric nurses' satisfaction: the effects of closure of a hospital

Sammut¹

1997

Journal of Advanced Nursing

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A survey by questionnaire was carried out to examine the level of nursing staff satisfaction with the acute psychiatric services. Comparisons were made between views of older psychiatric hospitals and newer district general hospital units, and before and after the closure of Friern Barnet Hospital, London, England when the service was reorganized to include fewer beds. The importance of nurses having their say is emphasized, and areas in which improvements can be made are suggested.

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Psychiatric nurses' satisfaction: the effects of closure of a hospital

Sammut¹

1997

Journal of Advanced Nursing

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Patients' and relatives' satisfaction with psychiatric services: The state of the art of its measurement

Ruggeri

1994

Soc Psychiatry Psychiatr Epidemiol

189

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Despite reservations made on its use as a means for evaluating interventions, various findings in the recent literature point to patients' and relatives' satisfaction with psychiatric services as a particularly salient and appropriate measure of outcome and quality. Even though substantial improvements have occurred in the last decade, research in the field suffers various methodological limitations regarding the study design, the instruments' construction and the lack of attention to their psychometric properties. In the last few years the need for research that develops and refines measures of client satisfaction and establishes their psychometric properties has been considered a priority in service evaluation by a growing number of authors. In spite of this, in the mental health field very few validated instruments for the measurement of satisfaction are currently available. The aims of the present paper were: (1) to update work done in the field of satisfaction with mental health services in the last decade; (2) to describe the main instruments currently available to measure patients' and relatives' satisfaction with mental health services; (3) to provide guidelines for the future development of instruments and their use in mental health settings. The author concludes by emphasizing that, in order to make further progress, considerable effort is needed in developing and spreading the use of validated instruments and discouraging the use of ad hoc measures. Comparability between studies should be pursued more vigorously in order allow both the refinement of existing instruments and a better understanding of the theoretical and substantive meaning of satisfaction with psychiatric services.

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Patient Outcome After Transfer Within a Psychiatric Hospital

Cited by 2 publications

References 24 publications

Psychiatric nurses' satisfaction: the effects of closure of a hospital

Psychiatric nurses' satisfaction: the effects of closure of a hospital

Patients' and relatives' satisfaction with psychiatric services: The state of the art of its measurement

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