Patient Preference for Telehealth Background Shapes Impressions of Physicians and Information Recall: A Randomized Experiment

Stosic, Morgan D.; Duane, Ja-Nae; Durieux, Brigitte N.; Sando, Madelyn; Robicheaux, Erryca; Podolski, Maxim; Sanders, Justin; Ericson, Jonathan D.; Blanch‐Hartigan, Danielle

doi:10.1089/tmj.2021.0545

Cited by 3 publications

(2 citation statements)

References 16 publications

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“…Empirical evidence backing up the effectiveness of these clinical guidelines is, however, scarce. One study, for example, did not find any empirical support for the effect of using different backgrounds on patient experiences, but demonstrated that subjective impressions of those backgrounds did influence patient outcomes, such as recall of information and patient satisfaction (Stosic et al, 2022). Given the lack of empirical evidence for the possible relationship between visual environmental factors, privacy concerns, and their selfdisclosure, we posed the following RQ:…”

Section: Environmental Factors Privacy Concerns and Self-disclosurementioning

confidence: 99%

When Online and Offline Environments Meet

Bol,

Gromova,

Tenfelde

et al. 2024

EJHC

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Theory of situational privacy and self-disclosure posits that perceived levels of privacy are determined by perceptions of the environment, and that certain levels of privacy are necessary for self-disclosure. In video consultations, auditory and visual aspects of the doctor’s environment can cause patients to experience more or less privacy. To provide empirical evidence for these theoretical assumptions, we conducted a 2 (auditory environmental factor: doctor wearing headphones vs. not) by 2 (visual environmental factor: doctor showing the entire office vs. not) between-subjects scenario-based experiment (N = 163). Participants imagined themselves in a video consultation with a doctor and reported their information and territory privacy concerns and willingness to disclose to the doctor. Results showed that the ability to see the doctor’s entire office led to lower information privacy concerns, which – in turn – were associated with increased willingness to disclose medical information to a doctor. Wearing headphones by the doctor did not affect privacy concerns and self-disclosure. Manipulations of both the auditory and visual environment were not significantly associated with territory privacy concerns. These results provide direction for further research on environmental factors and their impact on patients’ privacy concerns and self-disclosure during medical video communications.

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Section: Environmental Factors Privacy Concerns and Self-disclosurementioning

confidence: 99%

When Online and Offline Environments Meet

Bol,

Gromova,

Tenfelde

et al. 2024

EJHC

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“… 18 This is important because a physician's telehealth experience can have a significant effect on patients’ telehealth experiences, which could lead to a disparity in care. 19 …”

Section: Introductionmentioning

confidence: 99%

A qualitative study of teleconsultation practices among French oncologists in a post-COVID-19 period

Lantheaume,

Doublet,

Mory

et al. 2023

DIGITAL HEALTH

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Background The Covid-19 pandemic has prompted healthcare professionals to adapt and implement new tools to ensure continuity of patient care. Teleconsultation became the only option for some practitioners who had never used it previously and boosted its use for others who already used it. Several studies have reviewed the use of teleconsultation in oncology during the epidemic, but few have addressed its continued use and how practitioners view it in a post-epidemic period. The aim of this survey was to conduct a qualitative exploration of how oncologists use teleconsultation in their daily practice in a post-COVID 19 period. Materials and Methods For this qualitative study, semi-structured interviews were conducted with oncologists in France who utilized teleconsultation in the field of oncology during the COVID-19 period. The interview guide included questions on the interests and limitations of using teleconsultation in oncology, on reluctance to use it among oncologists, and invited participants to formulate proposals for more optimal use. Results Fourteen oncologists participated in the survey. Currently, 12% of the consultations of the surveyed practitioners are conducted via teleconsultation. Seven themes were identified in the analysis of the interviews: (a) The oncologist and teleconsultation; (b) Clinical motivations for using teleconsultation; (c) Comparison between teleconsultation and in-person consultation; (d) Advantages and disadvantages of teleconsultation; (e) Technical modalities of teleconsultation; (f) Role of Covid and confinement in the use of teleconsultation; (h) Epistemic judgments about teleconsultation. Optimal teleconsultation occurs when seamlessly incorporated into patient care, offering reduced patient inconvenience, and providing economic and environmental benefits. Although there's a lack of unified agreement in research literature regarding time efficiency, teleconsultation facilitates more customized patient monitoring and addresses the challenge of “medical deserts” nationally. Considering patient preferences is crucial when contemplating the use of teleconsultation. Predominantly, technical issues stand as the principal barriers to teleconsultation implementation. Conclusion Even after the end of the health crisis, teleconsultation is still used in clinical practice. Recommendations for effective use are suggested.

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