Patient–provider communication and low-income adults: Age, race, literacy, and optimism predict communication satisfaction

Factors influencing intercultural doctor–patient communication: A realist review

“…These core skills were, for example, listening [47,[71][72][73][74][75][76][77][78][79][80][81][82][83] and explaining, or avoiding medical jargon. Also, both patients and doctors felt more satisfied when the doctor checked the patient's understanding.…”

Empirical relationships between health literacy and treatment decision making: A scoping review of the literature

“…Third, some measures of HL were used in an inconsistent manner across studies, making comparisons of the findings difficult. For example, the original four categories of the REALM (i.e., 0-3 rd grade, 4 th -6 th grade, 7 th -8 th grade, 9 th grade and above) were used in some studies [22,33,34,35,36,37], but were reduced to three [38,39,40,41] or two [14,15,42,43,44,45,46,47] in others -with some loss of information and thus implications for the validity of the findings. In two studies, the REALM was treated as a continuous variable [16,48].…”

“…Across these studies, the findings were variable. Another five studies investigated relationships between measures of patients' HL and patients' assessments of their health care providers' communication [16,26,36,46,47]. Across these studies, the findings were variable and, in some cases, contradictory.…”

Client education experiences and expectations of women at the first level of maternal and child care in Kaduna state, Nigeria

“…The women's preference for the midwives because they could clarify issues of interest directly, was documented in previous studies (Leslie, 2004;Johnson et al, 2010). Women whose questions were unattended felt despised and discriminated against (Jensen et al, 2010;Tsianakas and Liamputtong, 2002) and might not seek for information from the midwives (Davies and Bath, 2001).…”