Patient Reported Outcomes of Pastoral Care in a Hospital Setting

Lobb, Elizabeth; Schmidt, Susanne; Jerzmanowska, Natalia; Swing, Ashley M.; Thristiawati, Safrina

doi:10.1080/08854726.2018.1490059

Cited by 11 publications

(10 citation statements)

References 22 publications

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“…Of the 503 invited to participate across the 35 sites operated by three of the organisations, 468 (93%) participated. This consent rate is substantially higher than the consent rate in other studies (Ashton et al, ; Lobb et al, ). This difference is likely due to differences in the data collection methods used; the long‐term stay of participants in RAC homes allowed for the completed questionnaires to be directly returned by, or collected from, the participants rather than posted back.…”

Section: Resultsmentioning

confidence: 99%

“…(Bay et al, ). Studies examining the impact of PC have predominantly been conducted in hospital settings (Ashton, Madden, & Monterosso, ; Bay et al, ; Lobb, Schmidt, Jerzmanowska, Swing, & Thristiawati, ). For example, a survey with 44 patients and bereaved carers in a large tertiary private hospital in Australia found that participants were satisfied with the PC received, finding it helpful and offered with courtesy and respect.…”

Section: Introductionmentioning

confidence: 98%

“…An Australian study conducted with 369 patients in seven hospital sites across Australia reported on the quality and benefits of the PC received (Lobb et al, ). The study found that the majority of patients felt they were listened to, had their situation understood and acknowledged, and their faith/beliefs valued.…”

Section: Introductionmentioning

confidence: 99%

“…A psychometric study of the measure, conducted with a sample of 103 patients in Scotland, confirmed that it is a reliable and valid tool for measuring the outcomes of chaplaincy services (Snowden & Telfer, ). The measure was then used in the aforementioned multi‐hospital study by Lobb et al ().…”

Section: Introductionmentioning

confidence: 99%

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An Australian study on the benefits of pastoral care to aged care residents in Christian affiliated homes

Gordon¹,

Jones²,

Taylor³

et al. 2019

Health Soc Care Community

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This study aimed to understand the experience of pastoral care (PC), that is, the provision of support, comfort and spiritual counselling, from the perspective of Australian aged care residents. A survey research design captured feedback on participants' PC experience. Outcomes were reported by 575 residents (aged 53-102) across 41 sites.The majority perceived that they received a high quality of care (92%) and benefited from their meeting with the pastoral practitioner (80%), 'often' or 'all of the time'.A few significant differences were found based on participants' gender, spirituality (i.e. connection and meaning), religiosity (i.e. faith beliefs and religious practices) and well-being. Females and participants who identified as both religious and spiritual were more likely to feel that their faiths/beliefs were valued. Those with greater psychological well-being, as defined by the World Health Organisation (1998), were more likely to report receiving a high quality of care and greater benefits from receiving PC than those with poorer well-being. Three overarching themes and eight subthemes were identified from the open-ended responses: 1) personal qualities of the pastoral practitioner; caring, supportive, understanding and empathetic; 2) pastoral practitioner met specific needs; spiritual and religious, friendship and company and assistance, advice and help; and 3) positive impact on the participant; feeling listened to, peaceful and valued, accepted and respected. The qualitative findings resonate with Maslow's Hierarchy of Needs, to feel safe, belong and have self-esteem.There was a synergy between what participants desire in the care they receive, asexpressed in the open-ended questions, and what the pastoral practitioners provide, as indicated in the quantitative findings. A study strength was its mixed-method, multi-site and cross-organisational context, enabling PC to be explored across a diverse sample. Future research should consider a pre-and post-test survey to more comprehensively capture the impact and benefits of PC. K E Y W O R D Saged care, chaplaincy, pastoral care, spiritual care | 367 GORDON et al.

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Section: Resultsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 98%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

An Australian study on the benefits of pastoral care to aged care residents in Christian affiliated homes

Gordon¹,

Jones²,

Taylor³

et al. 2019

Health Soc Care Community

View full text Add to dashboard Cite

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“…To date, evaluation of this workforce in Australia has been limited. [10,11] Confusion is further exacerbated because the roles and scope of practice for different providers are not adequately defined. [12] These variations pose a risk to the quality of spiritual care and the safety of those receiving this care.…”

Section: Introductionmentioning

confidence: 99%

From Chaplaincy to Spiritual Care: Turning points for an emerging health profession

Holmes

2021

APJHM

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Objectives: National standards in Australia acknowledge the significance of spiritual care in the provision of holistic care, understanding that peoples’ beliefs and values impact their experience and health outcomes. While spiritual care has been provided in Australian hospitals for many decades little attention has been given to changes in the workforce and the implications for quality of care. This study aimed to further understanding of the key influences and mechanisms for change to ensure safe and high-quality spiritual care provision in Australia by a qualified and credentialed workforce. Methods: This study used a qualitative case study design which included interviews and analysis of archived records. Narrative analysis produced an extensive organisational case study from which a timeline of key changes significant to the spiritual care workforce was constructed to inform this paper. Results: There have been movements towards a professional spiritual care workforce, but progress has been slow, and inconsistency persists across Australia. Five key influences were identified that provide a basis for future progress: the need for evidence, cooperation amongst stakeholders, investment by government and health service management, and leadership and advocacy from spiritual care peak bodies. Conclusions: Attention to historical turning points enables understanding of the influences for change. These can become opportunities for health management to further progress towards a qualified and credentialed spiritual care workforce able to deliver safe and high-quality spiritual care.

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