Patient’s Perspective of Telemedicine in Poland—A Two-Year Pandemic Picture

Sołomacha, Sebastian; Sowa, Paweł; Kiszkiel, Łukasz; Laskowski, Piotr; Alimowski, Maciej; Szczerbiński, Łukasz; Szpak, Andrzej; Moniuszko, Anna; Kamiński, Karol

doi:10.3390/ijerph20010115

Cited by 3 publications

(4 citation statements)

References 32 publications

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“…Another study during the pandemic on the Polish population echoed these concerns, noting the fear of missing serious illnesses without direct contact. However, it also indicated a growing acceptance of telemedicine [ 88 ]. This underscores the importance of mutual consent in telemedicine to maintain trust between patient and doctor [ 89 ].…”

Section: Telemedicine and Stis Amid The Covid-19 Global Epidemicmentioning

confidence: 99%

Teledermatology in the diagnosis and treatment of sexually transmitted infections: a narrative review

Woźna,

Stępka,

Bałoniak

et al. 2024

pdia

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Teledermatology is a dynamically developing field of medicine with the potential to significantly impact the future functioning of the healthcare system, including the prevention, diagnostics, and treatment of sexually transmitted infections (STIs). While its implementation has resolved numerous issues associated with the traditional patient management model for STIs, the risk associated with handling sensitive patient data in a virtual space must not be overlooked. This article presents a literature review regarding the application of teledermatology in the diagnostics and treatment of STIs, with a particular focus on addressing relevant problems, potential obstacles, and examining the impact of the COVID-19 global epidemic on the development of this field.

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Section: Telemedicine and Stis Amid The Covid-19 Global Epidemicmentioning

confidence: 99%

Teledermatology in the diagnosis and treatment of sexually transmitted infections: a narrative review

Woźna,

Stępka,

Bałoniak

et al. 2024

pdia

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“…The physician-patient relationship (10,14) Convenience (2,4,13,19) Dissatisfaction with telemedicine Lack of physicians' involvement in conducting the telemedicine visit (16) Leaving the patients unsupported (12) Misdiagnosis (11) https://doi.org/10.1371/journal.pone.0293089.t003…”

Section: Sub-categoriesmentioning

confidence: 99%

“…Legally providing healthcare services remotely started to be possible at the end of 2015 pursuant to Article 3, paragraph 1 of the Act on Medical Activity [ 12 ]. Although telemedicine visits were introduced into the system within primary care on 5 November 2019 by decree of the Minister of Health, the actual number of remote consultations between physicians and patients was rather low [ 13 ].…”

Section: Introductionmentioning

confidence: 99%

Understanding satisfaction and dissatisfaction of patients with telemedicine during the COVID-19 pandemic: An exploratory qualitative study in primary care

Pogorzelska,

Marcinowicz,

Chlabicz

2023

PLoS ONE

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Background Due to the COVID-19 pandemic, healthcare organizations had to face challenging circumstances and modify the usual modality of service provision, introducing telehealth services in their routine patient care to lessen the risk of direct human-to-human exposure. Patients expressed concerns about personal visits to healthcare units and the possibility of accessing telemedicine turned out to be an effective tool for the continuity of care. Due to the limited experience with telemedicine before the COVID-19 pandemic in Poland, we sought to fill this gap by studying the experiences of Polish patients. Our study aimed to understand how patients define satisfaction and dissatisfaction with telemedicine during the COVID-19 pandemic in primary care. Material and methods Twenty semi-structured interviews with primary care patients in the Podlaskie Voivodeship, Poland were conducted to understand satisfaction with telemedicine. Interview transcripts were analyzed using qualitative content analysis. The qualitative content analysis process involved familiarizing ourselves with the data, extracting text regarding satisfaction and dissatisfaction with the teleconsultation, condensing it into meaningful units assigning codes to them, and organizing codes into subcategories and categories. The entire analysis process was done through reflection and discussion until a consensus was reached between the researchers. Results From the participants’ perspective, satisfaction with telemedicine was associated with receiving enough space to express their concerns. It was reported that they trusted their primary care physicians and felt comfortable during telemedicine consultations. Participants noted that connecting with a known, trusted doctor was more important than having a face-to-face visit with an unfamiliar physician. In our study, the participants equated satisfaction with treatment effectiveness. It was emphasized that in the event of unknown or unstable conditions, patients would prefer to be seen in person and receive a physical examination. Conclusion In our research telemedicine met with a positive reception and was recognized by the majority of patients who made use of it as a valuable channel of contact with a primary care physician. In order to increase the level of patient satisfaction, the focus should be on improving aspects such as physician engagement and showing empathy during telemedicine, as well as providing complete, exhaustive information on the treatment process. Respecting patient needs and preferences during performing telemedicine visits is the goal of patient-centered care.

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“…As the COVID-19 pandemic has affected many facets of healthcare systems, careful planning is required to ensure the sustainability of the system, the availability of staff and the care structure. Digital health technologies, including teleconsultations in primary healthcare, have become more widespread in Poland due to the lockdown imposed by the ongoing COVID-19 pandemic [5,6]. A quarter of Polish healthcare executives state that one of the key priorities for the future is to catch up with the leading healthcare providers.…”

Section: Introductionmentioning

confidence: 99%

Exploring Digital Health Horizons: A Narrative Review of E-Health Innovations in Poland, Spain, Romania and Estonia.

Białczyk,

Leśniak,

Nadolny

et al. 2024

Prosp. Pharm. Sc.

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E-health offers new opportunities for self-management, health and social care and access to health information. Over the last decade, the use of e-health solutions by patients, healthcare providers, professionals and citizens has increased significantly. This article provides an overview of e-health innovations in Poland, Spain, Romania and Estonia, focussing on the digital development of healthcare services. It outlines the concept of e-health and the innovative solutions the countries listed have introduced in this area. They all face challenges such as the cost of implementing new technologies, data access and the security of patient data. As a result, there is a constant need for coordinated collaboration, legislation and clear guidelines for the use of technology in healthcare. The lessons learnt from these countries are helping to shape the digital future of healthcare in Europe. In Poland, the Ministry of Health oversees the eHealth Centre, which has made remarkable progress in the field of eHealth services such as the Internet patient account, electronic prescriptions and electronic referrals. The biggest challenges include financing innovation and improving digital skills. Poland has also recently introduced the no-fault system as an alternative compensation system for medical errors, modelled on similar systems in Denmark and Sweden. Technological progress is driving the transformation of the Spanish healthcare system, which is particularly evident in the area of telemedicine and innovative healthcare systems. The Spanish Digital Health Strategy lines up with broader national initiatives. Despite challenges such as underfunding, Romania has introduced digital healthcare with the Health Electronic Record since 2014. As an absolute pioneer in the digitalisation of healthcare in Europe, Estonia is proud of its achievements in the digitalisation of healthcare data and services. The Estonian eHealth Foundation and the nationwide health information system are an example of seamless integration and set a benchmark for comprehensive digital healthcare.

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Patient’s Perspective of Telemedicine in Poland—A Two-Year Pandemic Picture

Cited by 3 publications

References 32 publications

Teledermatology in the diagnosis and treatment of sexually transmitted infections: a narrative review

Teledermatology in the diagnosis and treatment of sexually transmitted infections: a narrative review

Understanding satisfaction and dissatisfaction of patients with telemedicine during the COVID-19 pandemic: An exploratory qualitative study in primary care

Exploring Digital Health Horizons: A Narrative Review of E-Health Innovations in Poland, Spain, Romania and Estonia.

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