Patient Satisfaction and Quality of Life in People with Schizophrenia-Spectrum Disorders in a Rural Area

Furrer, Manuel; Jakob, Nurith J.; Cattapan-Ludewing, Katja; Seixas, Azizi; Huber, Christian G.; Schneeberger, Andres R.

doi:10.1007/s10488-017-0820-3

Cited by 5 publications

(5 citation statements)

References 32 publications

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“…According to the literature, frequent health services users are also those who receive inadequate treatment or insufficient continuity of care; they are often high users of emergency departments in particular (Richard-Lepouriel et al, 2015). Elevated levels of user satisfaction with services were also associated with better quality of life in previous studies of individuals with serious MHD (Furrer et al, 2018;Nasrallah, Targum, Tandon, McCombs, & Ross, 2005;Petkari & Pietschnig, 2015), which seems reasonable. Perceptions of being appropriately treated may also have positive effects for quality of life (Nasrallah et al, 2005;Petkari & Pietschnig, 2015), as may positive user assessments of service quality (e.g.…”

Section: Discussionmentioning

confidence: 94%

Satisfaction with health and community services among homeless and formerly homeless individuals in Quebec, Canada

Gentil

Grenier

Bamvita

et al. 2019

Health Soc Care Community

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User satisfaction is a crucial quality indicator in health service provision. Few studies have measured user satisfaction among homeless and formerly homeless individuals, despite the high prevalence of mental health disorders (MHD) in this population. The purpose of this study was to assess overall satisfaction among 455 homeless and formerly homeless individuals who were receiving health and community services, and to identify factors associated with user satisfaction. Data collection occurred between January and September 2017. Study participants were 18 years old or over, with experience of homelessness in the current or recent past. They completed a questionnaire eliciting socio‐demographic information, and data on residential history, service use and satisfaction and health profiles. Multivariate linear analysis was performed on overall satisfaction with health and community services in the previous 12 months. Independent variables were organised as predisposing, enabling and needs factors based on the Gelberg–Andersen Behavioral Model. The mean satisfaction score was 4.11 (minimum: 1; maximum: 5). Variables associated with greater user satisfaction included: older age, residence in permanent housing, common MHD (e.g., depression, anxiety), having a family physician, having a case manager, strong social network, good quality of life and, marginally, male sex and having substance use disorders (SUD). By contrast, frequent users of public ambulatory health services were the most dissatisfied. User satisfaction was more strongly associated with enabling factors. Strategies for improving satisfaction include: promoting more tailored primary care programmes (including family physician) adapted to the needs of this population, better integrating primary care with specialised services including SUD integrated treatment and enhancing continuity of care through the reinforcement of case management services. Further efforts aimed at increasing access to permanent housing with supports, and eliciting more active involvement by relatives and friends may also improve user satisfaction with services, and reduce unnecessary service use.

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Section: Discussionmentioning

confidence: 94%

Satisfaction with health and community services among homeless and formerly homeless individuals in Quebec, Canada

Gentil

Grenier

Bamvita

et al. 2019

Health Soc Care Community

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“…Second, some factors that are relevant to QOL, such as premorbid functioning, social support, and stigma (Furrer et al, 2018;Hansson et al, 2010;Stanley et al, 2017), were not included. Third, several factors may lead to selection bias.…”

Section: Discussionmentioning

confidence: 99%

“…First, psychotic symptoms and drug side effects were assessed in accordance with the guideline of China's National Basic Public Health Services for the management of SMD, rather than standardized assessment instruments (Liu et al, 2011; National Health Commission of the People's Republic of China, 2018). Second, some factors that are relevant to QOL, such as premorbid functioning, social support, and stigma (Furrer et al, 2018; Hansson et al, 2010; Stanley et al, 2017), were not included. Third, several factors may lead to selection bias.…”

Section: Discussionmentioning

confidence: 99%

Gender differences in socio‐demographics, clinical characteristic and quality of life in patients with schizophrenia: A community‐based study in Shenzhen

Peng

Wang

et al. 2020

Asia-Pacific Psychiatry

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Introduction:The objective of this study was to explore the gender differences of community-dwelling patients with schizophrenia in terms of socio-demographics, clinical characteristic and quality of life (QOL).Methods: A total of 433 community-dwelling patients with schizophrenia were recruited in Shenzhen city, China. Data were obtained from a face-to-face interview with standard research questionnaire. The QOL and insight were assessed using the WHOQOL-BREF and the Chinese version of the insight and treatment attitude questionnaire, respectively.Results: This cross-sectional study included 206 male and 227 female patients. Male patients were more likely to be educated, employed, smoking cigarettes and drinking alcohol, and have an early age of illness onset. In contrast, female patients were more likely to be married/cohabitating and have drug side effects. There was no significant difference between genders across all QOL domain. Multiple regression analyzes showed that mental symptoms were negatively associated with all QOL domains, whereas frequency of exercise in the past year was positively associated with all QOL domains. Higher education levels, household per capita annual income in past year (≥100 000 RMB), employment status, IATQ score, drug side effects, marital status, and number of hospitalization were also significantly associated with specific QOL domains.Discussion: There was significant gender difference in socio-demographics and clinical characteristics among community schizophrenia patients in Shenzhen city.Gender-specific intervention measures are needed to improve the functioning and QOL in patients with schizophrenia.

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“…Specifically in EI, some studies have evaluated the levels of satisfaction [26] and the quality of life [27] of families who use these services, although they do not delve into the relationship between the two constructs. In the hospital context, better levels of quality of life are detected in hospitalised patients when their satisfaction with the service is high [28]. The study by Lanfredi et al [29] in a mental health population reported similar results, asserting that satisfaction is a precursor to quality of life.…”

Section: Introductionmentioning

confidence: 86%

Service Quality in Early Intervention Centres: An Analysis of Its Influence on Satisfaction and Family Quality of Life

et al. 2021

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Early Intervention (EI) is a set of interventions focused on responding to the needs of children with or at risk of developmental problems. This study aimed to investigate the relationships between the perceived quality of service, satisfaction and family quality of life. Methods: to conduct a multi-centre, transversal study with a non-probabilistic sample. The participants (N = 1551) were families from 24 Early Intervention Centres (EICs) located in Spain. Results: The results indicated an adequate fit of the measurement and structural models, with the latter showing a capacity of 73% to predict the family quality of life. The structural model established that the perceived service quality was a positive and significant predictor of satisfaction (β = 0.85; p < 0.001). Both the perceived quality of service (β = 0.28; p < 0.001) and satisfaction (β = 0.33; p < 0.001) obtained a similar positive and significant relationship with family quality of life, which was slightly stronger than satisfaction. Conclusions: This study provided a better understanding of the importance of the services offered in EICs and their influence on the satisfaction and family quality of life of their users. Thus, delving into these relationships was highly relevant for decision-making in the context of EI.

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Patient Satisfaction and Quality of Life in People with Schizophrenia-Spectrum Disorders in a Rural Area

Cited by 5 publications

References 32 publications

Satisfaction with health and community services among homeless and formerly homeless individuals in Quebec, Canada

Satisfaction with health and community services among homeless and formerly homeless individuals in Quebec, Canada

Gender differences in socio‐demographics, clinical characteristic and quality of life in patients with schizophrenia: A community‐based study in Shenzhen

Service Quality in Early Intervention Centres: An Analysis of Its Influence on Satisfaction and Family Quality of Life

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