2021
DOI: 10.1891/wfccn-d-20-00024
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Patient Satisfaction in Postanesthesia Unit: Matched Study Participant Methodology

Abstract: ObjectivesThe aim of this study is to determine patient satisfaction compared to nurse perception of patient satisfaction in Peri-anesthesia unit.BackgroundIn 2014 American Society of Anesthesiology published guidelines stating standards for care for hypervigilance during perioperative patient assessments. Other policy publications focus on equipment and practices in this clinical setting. However, none of these sources provide an account of patient experience.MethodsThis is a Prospective, convenience paired m… Show more

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“…However, because these metrics are often publicly accessible, as well as directly tied to hospital reimbursement, PSS results have an elevated precedent over other variables being measured in the survey. This positions patient satisfaction as the primary focus of the nurse's practice, which can cause undue stress, especially as acuity evolves and resources change in the ambulatory setting (Qoussine et al, 2021) Nursing burnout has been directly linked to negative patient outcomes, as well as high rates of employee turnover. Nurse retention is imperative to combat the nursing shortage afflicting the healthcare industry today (Nowak et al, 2010).…”
Section: Introductionmentioning
confidence: 99%
“…However, because these metrics are often publicly accessible, as well as directly tied to hospital reimbursement, PSS results have an elevated precedent over other variables being measured in the survey. This positions patient satisfaction as the primary focus of the nurse's practice, which can cause undue stress, especially as acuity evolves and resources change in the ambulatory setting (Qoussine et al, 2021) Nursing burnout has been directly linked to negative patient outcomes, as well as high rates of employee turnover. Nurse retention is imperative to combat the nursing shortage afflicting the healthcare industry today (Nowak et al, 2010).…”
Section: Introductionmentioning
confidence: 99%