2018
DOI: 10.1007/s11096-018-0603-2
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Patient satisfaction with a chronic kidney disease risk assessment service in community pharmacies

Abstract: Patient satisfaction with the community pharmacy-based chronic kidney disease risk assessment was high. These findings provide support for the implementation of the service within community pharmacy practice.

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Cited by 3 publications
(2 citation statements)
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“…In that study, service for chronic kidney disease was included. As a result, 62.9% of respondents suggested readiness to pay at the average amount of 10-20 USD (39.5 -79.0 PLN/SAR) [6]. Patients who participated in pharmacy health screening and who were at risk were more likely to pay for this service [3].…”
Section: Resultsmentioning
confidence: 99%
“…In that study, service for chronic kidney disease was included. As a result, 62.9% of respondents suggested readiness to pay at the average amount of 10-20 USD (39.5 -79.0 PLN/SAR) [6]. Patients who participated in pharmacy health screening and who were at risk were more likely to pay for this service [3].…”
Section: Resultsmentioning
confidence: 99%
“…This is consistent with previous evaluations of community pharmacy services designed for a range of therapeutic areas, including asthma. [32][33][34][35][36][37][38][39][40][41][42] Given that the feedback received was just as positive as PAS trials preceding the PAS, one may question the sensitivity of patient satisfaction as a measure to detect quality or value of improvements made to the health service design and delivery. Although survey respondents would not have experienced previous asthma service models, they did not proactively comment on the attributes of the service that researchers strove to improve (e.g., shorter delivery time and limited clinical elements with streamlined delivery process).…”
Section: Suggested Improvementsmentioning
confidence: 99%