This qualitative study proposed to examine staff RN's decision making related to discharge planning and perceptions of their role. Themes resulting from interviews were following the script, and RN as coordinator. The decision to consult a Discharge Planner occurred when the patient's situation did not follow the RN's expectations. Discharge planning for non-routine situations was considered disruptive to the RN's workflow. The RN's role was limited to oversight when a Discharge Planner was involved. Understanding RNs' decision-making in this key process provides valuable insights into differentiating routine from non-routine patient situations and deploying appropriate resources in a timely fashion.Nurses' decision making in complex patient situations and the resulting influences on patient outcomes are important aspects of nurses' work. The recent Institute of Medicine report (Committee on the Work Environment for Nurses and Patient Safety Board on Health Care Services, 2004) describes this 'invisible work' of nursing as the cognitive work that incorporates knowledge gained through both formal education programs and experience. This cognitive work includes activities related to assessing a patient's health, monitoring for changes that require nursing intervention(s), interdisciplinary care planning, and provision of care.The responsibility for each patient's discharge planning involves a series of complex decision-making activities performed by Registered Nurses (RNs). The first and very important step in the discharge planning process is to screen the patient to determine the need to involve hospital discharge planning resources (e.g., Discharge Planner nurse [DPN] or social worker [SW]) for further assessment, design or implementation of the discharge Publisher's Disclaimer: This is a PDF file of an unedited manuscript that has been accepted for publication. As a service to our customers we are providing this early version of the manuscript. The manuscript will undergo copyediting, typesetting, and review of the resulting proof before it is published in its final citable form. Please note that during the production process errors may be discovered which could affect the content, and all legal disclaimers that apply to the journal pertain. plan. When the need for further evaluation of the patient's discharge planning situation is not identified and acted on, the potential for the patient to experience adverse post-hospital outcomes increases (Code of Federal Regulations, 2004). Adverse outcomes associated with poor discharge planning include unaddressed continuing care needs, unexpected deterioration or medical complications, psychological distress, hospital readmissions, and death (Bowles, Foust, & Naylor, 2003; Coleman & Berenson, 2004;Mistiaen, 2007). Furthermore, eliminating just 5.2% of preventable Medicare rehospitalizations is estimated to save 5 billion annually (Lubell, 2007).
NIH Public AccessEarly recognition of these types of patient DP situations is important in order to meet patient sa...