“…The survey tool was developed utilising previously validated Press-Ganey questions (©2018 Press Ganey Associates, Inc, South Bend, Indiana, USA) as well as provider characteristics described in the Tattoo and Body Piercing Patient Research Study Questionnaire, including caring, confidence, reliability, attentiveness, cooperativeness, professionalism, efficiency and approachability 8. Rather than using their survey instrument, which explicitly queries about perceived differences in characteristics based on body art, we coupled characteristics to a five point Likert scale with narrative anchors to facilitate patient blinding (see online supplementary file 1).…”