2022
DOI: 10.1002/nop2.1577
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Patients' satisfaction with nursing care quality and associated factors: A cross‐section study

Abstract: Aim This research aimed to evaluate patients' satisfaction with the nursing care quality during their hospitalization. Design Quantitative cross‐sectional descriptive design. Methods A convenience sample of 238 patients were recruited from hospitals in two provinces in Saudi Arabia. Patient satisfaction was measured by the Arabic version of the Patients' Satisfaction with Nursing Care Quality Questionnaire (PSNCQQ‐Ar). Results Significant differences were found between Saudi provinces regarding the overall qua… Show more

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Cited by 14 publications
(4 citation statements)
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“…Findings by (Gishu et al, 2019;Yusefi et al, 2022)opined that patients perception is an important indicator which gives an idea about the quality of nursing care services and that it also provides feedback to determine quality and evaluation of nursing care and recommended that health professional view competent nursing care as quality nursing care; using patients perception as a proxy in measuring quality nursing care. The result of the study shows that there is a significant relationship between patients' socio demographic characteristics and patients' satisfaction with oncology nursing care this is in line with the findings of (Alharbi et al, 2022;Lam et al, 2020)…”
Section: Resultssupporting
confidence: 84%
“…Findings by (Gishu et al, 2019;Yusefi et al, 2022)opined that patients perception is an important indicator which gives an idea about the quality of nursing care services and that it also provides feedback to determine quality and evaluation of nursing care and recommended that health professional view competent nursing care as quality nursing care; using patients perception as a proxy in measuring quality nursing care. The result of the study shows that there is a significant relationship between patients' socio demographic characteristics and patients' satisfaction with oncology nursing care this is in line with the findings of (Alharbi et al, 2022;Lam et al, 2020)…”
Section: Resultssupporting
confidence: 84%
“…It is more challenging to satisfy highly educated patients compared to patients with low or no education. 13 In the current study, the education level of majority (59%) of the patients was up to 10th grade, while the number of patients with graduation were only 9%. The large number of patients with low-level education may have contributed to the high level of patient satisfaction in the study.…”
Section: Discussionmentioning
confidence: 50%
“…However, our study also contributes to the literature by providing a comprehensive and systematic evaluation of the application effect of this strategy, using multiple indicators and methods, such as theoretical and skills assessment, nurse competency assessment, patient satisfaction survey, and adverse nursing events statistics. Moreover, our study is one of the first to explore how this strategy can promote the construction of a magnet hospital, which is a key factor for attracting and retaining qualified nurses and improving patient outcomes [ 27 29 ].…”
Section: Resultsmentioning
confidence: 99%