Patients' Views on Bedside Nursing Handover

Jeffs, Lianne; Beswick, Susan; Acott, Ashley; Simpson, E.; Cardoso, Roberta; Campbell, Heather; Irwin, Terri

doi:10.1097/ncq.0000000000000035

Cited by 49 publications

(73 citation statements)

References 25 publications

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“…However, others argue that confidentiality appeared to be of less concern to consumers than nurses believe (Jeffs et al . ; Lupieri et al . ; McMurray et al .…”

Section: Discussionmentioning

confidence: 99%

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Mental health nurses’ attitudes towards consumer involvement in nursing handover pre and post an educational implementation

Olasoji

Cross

Reed

et al. 2019

Int J Mental Health Nurs

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Involving mental health consumers in nursing handover is a recent introduction to practise in acute mental health units. However, implementation must recognize that mental health care is complex and the approach needs to include recovery‐focused philosophies of practice. Evidence shows that nurses and other health professionals consider poor handover practices may be the source of adverse events; however, the views of mental health nurses about involving consumers in nursing handover have not been previously reported. The aim of this study was to identify nurses’ attitudes towards consumer involvement in handover and to measure the effect of a training programme upon these attitudes. A single‐group pre‐post‐test intervention study was undertaken. The study was conducted on the adult acute mental health inpatient unit of a major metropolitan hospital in Victoria, Australia, 2016–2017. Questionnaires were developed to capture the views of the nurses about proposed changes in the afternoon nursing handover process. A questionnaire was administered before and after the training intervention, an innovative, multi‐media education handover package. We found that training had a significant influence on mental health nurses’ attitudes towards involving consumers in the handover. Therapeutic engagement improved following training and miscommunication reduced when all players are informed and have the opportunity to engage with the information. This study has demonstrated that well‐planned education can influence nurses’ attitudes about involving consumers in the nursing handover processes.

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“…However, others argue that confidentiality appeared to be of less concern to consumers than nurses believe (Jeffs et al . ; Lupieri et al . ; McMurray et al .…”

Section: Discussionmentioning

confidence: 99%

“…() and Jeffs et al . () also state that involving consumers in handover enhances therapeutic relationships and their continuity. In addition, according to Chaboyer et al .…”

Section: Discussionmentioning

confidence: 99%

Mental health nurses’ attitudes towards consumer involvement in nursing handover pre and post an educational implementation

Olasoji

Cross

Reed

et al. 2019

Int J Mental Health Nurs

View full text Add to dashboard Cite

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“…Regardless of the report method, the literature is consistent regarding the problems associated with change-of-shift report. The problems include a lack of report consistency and structure, potential failures in communication leading to adverse events, and not allowing the patient to be included in their plan of care (Cairns, Dudjak, Hoffmann, & Lorenz, 2013;Friesen et al, 2013;Jeffs et al, 2014). Much of the literature has found that many medical errors involve actual inaccuracies with communication.…”

Section: Traditional Versus Non Traditional Nursing Reportmentioning

confidence: 99%

“…One negative finding was that the researchers noted varying exposure of patients to the bedside report process; meaning some were there for a short period of time and others there for a much longer hospital stay. (Jeffs et al, 2014).…”

Section: Advantages Of Bedside Reportingmentioning

confidence: 99%

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Nurses Perceptions

McGinn¹

2017

Preprint

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Shift handoffs were included in The Joint Commission's 2009 National Patient Safety Goals, which requires that shift hand-offs must include up-to-date information about the care, treatment, current condition, and recent or anticipated changes with the patient. Bedside reporting addresses The Joint Commission's Goal 13, a safety strategy that encourages the patient's active involvement in care. The demand for quality care while caring for the sick population with multisystem complex diagnoses calls healthcare provides to look at ways to provide more efficient care while improving patient safety and outcomes.Bedside reporting is one nursing intervention which can be implemented to Results overall revealed that although many nurses were aware of the benefits of bedside reporting and its practical uses, most nurses still were hesitant with its daily practice. Despite strong evidence demonstrating the benefits of bedside reporting, many issues still remain regarding the sustainability after implementation.

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