Patients’ willingness to pay for cognitive pharmacist services in community pharmacies

Lakic, Dragana; Stević, Ivana; Odalović, Marina; Vezmar-Kovačević, Sandra; Tadić, Ivana

doi:10.3325/cmj.2017.58.364

Cited by 10 publications

(18 citation statements)

References 27 publications

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“…The WTP method is by far the most suitable method to measure the economic value of unmarketed services such as counseling in this case (Smith, 1983;Johannesson and Jonsson, 1991;O'Brien and Viramontes, 1994;O'Brien et al, 1998;Suh, 2000). This could be examined by utilizing several methods namely conjoint analysis, choice modeling, discrete choice experiment (DSE), or the most commonly used contingent valuation (CV) technique, with either revealed or stated preference approach in which patients are asked to quote an amount that they are willing to pay for a particular service (Suh, 2000;Taylor and Armour, 2002;Drummond et al, 2005;Aizuddin et al, 2014;Gupta and Çakanyıldırım, 2016;Lakić et al, 2017). Few studies have endeavored to measure the economic impact of pharmacy services through WTP as a proxy (Smith, 1983;Johannesson et al, 1993;Gafni, 1997;Suh, 2000).…”

Section: Introductionmentioning

confidence: 99%

Patient Satisfaction and Their Willingness to Pay for a Pharmacist Counseling Session in Hospital and Community Pharmacies in Saudi Healthcare Settings

et al. 2020

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Objective: Patient satisfaction is an indicator for quality of healthcare service and is sometimes linked to patients' willingness to pay. Willingness to pay is an economic method for estimating patient's inclination for a service in monetary terms. This study assessed satisfaction of patients from pharmacist counseling service and estimated their willing to pay for the same. Methods: A month-long survey was conducted in community and hospital pharmacies located in Khobar, Dammam, and Qatif cities of Saudi Arabia, using Arabic version of Patient Satisfaction Feedback (PSF) questionnaire that measured satisfaction with counseling as well as willingness-to-pay. Convenient sampling method was used, and sample size was calculated based on power analysis. Data was analyzed through SPSS version 23. Chi-square (c 2) test and logistic regression analyses were conducted to report associations between variables and, determinants of satisfaction as well as willingness to pay respectively. The study was approved by concerned ethical committee (IRB-2019-05-020). Results: Patients (n = 531) with previous counseling experience were more likely to be satisfied [adjusted odds ratio (AOR) 5.2, p < 0.05]. Patients were more willing to pay if, they had an income above SAR 10,000 i.e., USD 2666.5 (AOR 1.78, p < 0.05), were satisfied with counseling time duration (AOR 4.5) and, were able to get counseling without difficulty (AOR 2.1, p < 0.05). Patients were more likely to be satisfied and were willing to pay if, they received required knowledge/information completely (AOR 2.5, 3.7, and p < 0.05) and found pharmacist helpful (AOR 1, 4.5, and p < 0.05). Most patients (43.9%) were satisfied with pharmacist counseling and average satisfaction rating was 7.87 ± 1.99/10.

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Section: Introductionmentioning

confidence: 99%

Patient Satisfaction and Their Willingness to Pay for a Pharmacist Counseling Session in Hospital and Community Pharmacies in Saudi Healthcare Settings

et al. 2020

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“…Similarly, about 60% of respondents were willing to pay for pharmacist's services aimed at reducing medication-related problems 24 . However, a lower proportion (38%) of patients were willing to pay for pharmacist cognitive services in Serbia 15 . Although pharmacist's services generally appear unnoticed in Nigerian hospitals, the high proportion of patients who are willing to pay for MERS in the present study probably indicate high patients' acceptance due to the perceived benefit of MERS.…”

Section: Discussionmentioning

confidence: 99%

“…Overall, respondents in the present study were willing to pay less than $1 for the hospital pharmacist's services evaluated. However, previous studies that investigated the economic value of certain pharmacist's services reported that respondents were willing to pay between US$1 to US$33 15,28 . For instance, studies in the United States and Canada independently reported that patients were willing to pay about US$33 and US$25, respectively for pharmacist-provided medication management services 17,28 .…”

Section: Discussionmentioning

confidence: 99%

“…Review of literature showed that previous studies have assessed the economic value and allocative efficiency of different pharmacist's services mainly in the community pharmacies 11 . Previously assessed community pharmacists' services were patient counseling, diabetes management, asthma management, blood level services, dispensing services, management of menopause and cognitive services [12][13][14][15] . Others are pharmaceutical care and medication therapy management 16,17 .…”

Section: Introductionmentioning

confidence: 99%

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Determinants of Willingness to Pay for Pharmacists Provided Medication-Related Services Among Outpatients in South-Eastern Nigeria Teaching Hospitals

Anosike¹,

Adibe²,

Uchenna³

2018

Int. Res. J. Pharm.

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Little is known about the economic value of hospital pharmacists' cognitive services in Nigeria. Hence, this study aimed to evaluate the willingness to pay (WTP) for hospital pharmacists' provided medication-related services among outpatients in SouthEastern Nigeria, and to explore its sociodemographic predictors. A cross-sectional study was conducted among outpatients receiving care in two Teaching Hospitals. Using contingent valuation, respondents' WTP were elicited for three pharmacist's services; namely patient education and counseling, drug therapy monitoring, and medication reconciliation. The price elasticity of demand for the services was determined. Descriptive statistics were used to present respondents' sociodemographic characteristics. Multivariate regressions were used to model the relationship between dependent and independent variables. P < 0.05 was considered statistically significant. Of the 466 respondents, about half were female (52.6%) and aged 25-44 years (50.9%). Majority of the respondents had a tertiary education (63.9%). More than 65% of the patients surveyed were willing to pay an average of US$0.80 ± 1.17, US$0.83 ± 1.16, and US$0.91 ± 1.20 for patient education and counseling, drug therapy monitoring, and medication reconciliation, respectively. Price elasticity of demand for the services ranged from-0.19 to-1.00. Respondents' monthly income, income sufficiency, occupation, and health status were significant predictors of WTP for the services. Our findings suggest that a substantial proportion of respondents were willing to pay for hospital pharmacist's services. The major contributors to respondents' WTP were higher income, unemployment, and poor health status. Therefore, there is a promising potential for reimbursement of health institutions and service providers for medication-related services.

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“…In addition to a better market position [9], pharmaceutical care may also lead to additional profits for pharmacies. Lakic et al [23] and Jaber et al [24] showed that patients were willing to pay for pharmaceutical care services. Pharmaceutical care was also cost-effective [25,26]; hence, healthcare decision-makers might consider financial incentives for such services.…”

Section: Discussionmentioning

confidence: 99%

Pharmacies for the Pharmacists—Ukrainian Fears and Polish Experiences

et al. 2020

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In 2017, a regulation referred to as “pharmacies for the pharmacists” was implemented in Poland, and Ukraine is going to implement a similar act of law. The study was to collect Ukrainian pharmacists’ opinions about the upcoming market regulation and to compare their views with opinions obtained from Polish pharmacists collected two years following the amendment of this legislation. The study was conducted in Poland and Ukraine using a self-designed questionnaire. Of 2162 questionnaires received, 2043 were included in the study (1623 from Ukraine and 420 from Poland). Ukrainian pharmacists (76.8%) feared that medicine prices would increase. Moreover, they presented concerns related to poorer access to pharmaceuticals and reduced turnovers of pharmacies. Two years after the market regulation, 55.23% of Polish pharmacists pointed out that none of the fears reported in Ukraine were observed in Poland. However, 33.10% revealed that market regulation led to “a reduction in the number of pharmacies”. Ukrainian pharmacists are afraid of community pharmacies’ regulation. Polish pharmacists, however, have not observed such problems during the two years following the market regulation. The only noticeable market change in Poland was the reduced number of pharmacies.

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Patients’ willingness to pay for cognitive pharmacist services in community pharmacies

Cited by 10 publications

References 27 publications

Patient Satisfaction and Their Willingness to Pay for a Pharmacist Counseling Session in Hospital and Community Pharmacies in Saudi Healthcare Settings

Patient Satisfaction and Their Willingness to Pay for a Pharmacist Counseling Session in Hospital and Community Pharmacies in Saudi Healthcare Settings

Determinants of Willingness to Pay for Pharmacists Provided Medication-Related Services Among Outpatients in South-Eastern Nigeria Teaching Hospitals

Pharmacies for the Pharmacists—Ukrainian Fears and Polish Experiences

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