Abstract:Despite the importance of the non-task interactions in computer-supported collaborative learning (CSCL) environments as emphasized in the literature, few studies have investigated online behavior of people in the CSCL environments. This paper studies the pattern of non-task interactions among postgraduate students in an Australian university. The CSCL environment in this study includes separate online spaces called the Seminar Room and the Coffee Shop for pedagogical and non-pedagogical activities, respectivel… Show more
“…In contrast, other research in hea�thcare communities has highlighted the importance of p � hcy factors, whereby online communities must be guided wIth clear rules and regulation for members' ownership so that the reliability will increase and therefore enhance the overall performa � ce [7]. In the education area, Abedin & Daneshgar [14] proVIded a summary of previous studies which addressed the presence of off-task social interaction in CMC and Computer Supported Collaborative Learning (CSCL).…”
Section: B Sociability Aspects In Generalmentioning
Online communities are all about social interaction.There are places for support, entertainment, information, knowledge sharing and even a way to interact with millions of people all over the world. An e-health community serves as a medium for patients and survivors to support each other and to improve their lives as patients need more emotional support to struggle with their disease. Technical accuracy alone is not enough to make online communities successful -they must also focus on the social aspects. Previous studies have highlighted the role of sociability in many research areas. This paper will discuss social software narrowing to online communities; summarize the sociability aspects that have been applied in various research areas and particularly in the e-health community.
“…In contrast, other research in hea�thcare communities has highlighted the importance of p � hcy factors, whereby online communities must be guided wIth clear rules and regulation for members' ownership so that the reliability will increase and therefore enhance the overall performa � ce [7]. In the education area, Abedin & Daneshgar [14] proVIded a summary of previous studies which addressed the presence of off-task social interaction in CMC and Computer Supported Collaborative Learning (CSCL).…”
Section: B Sociability Aspects In Generalmentioning
Online communities are all about social interaction.There are places for support, entertainment, information, knowledge sharing and even a way to interact with millions of people all over the world. An e-health community serves as a medium for patients and survivors to support each other and to improve their lives as patients need more emotional support to struggle with their disease. Technical accuracy alone is not enough to make online communities successful -they must also focus on the social aspects. Previous studies have highlighted the role of sociability in many research areas. This paper will discuss social software narrowing to online communities; summarize the sociability aspects that have been applied in various research areas and particularly in the e-health community.
“…Due to the large number of students enrolled in university courses, it is easy to run into organizational difficulties while planning collaborative activities. Today, the development of digital technologies allows the organization of collaborative learning experiences online in a more flexible way both for students and teachers [5]. Online learning environments such as e-learning platforms are often used to encourage collaborative activities between students.…”
Online learning environments such as e-learning platforms are often used to encourage collaborative activities amongst students. In this context, group work is often used to improve the learning outcomes. Group formation is often performed randomly since university courses can be composed of a large number of students. While random formation saves time and resources, the student heterogeneity in terms of learning capabilities is not guaranteed. Although advanced e-learning platforms such as Moodle are widely used, they lack plugins that allow the automatic formation of heterogeneous groups of students. This work proposes a novel intelligent plugin for Moodle that allows the creation of heterogeneous groups by using Machine Learning. This intelligent application can be used in order to improve the students’ performance in collaborative activities. Our machine learning approach first uses clustering algorithms on Moodle data to identify homogeneous groups that are composed of students having similar behavior. Heterogeneous groups are then created by combining students selected from different homogeneous groups. To this end, a novel algorithm and the corresponding software, which allow the creation of heterogeneous groups, have been developed. We have implemented our approach by realizing a Moodle plugin where teachers can create heterogeneous groups.
“…Online textual discussions are rich and insightful sources of information for user behaviour preferences and analysis [28,29]. This study has examined the content of a forum on Forums.digitalpoint.com to investigate the factors that forum members found important for organizations to communicate with users on Facebook.…”
Section: Factors From Forumsdigitalpointcommentioning
Social Networking Sites have been increasingly used by organizations to communicate with and manage relationship with existing and new customers. Through a review of the literature, content analysis of online discussions, and a set of interviews with SNS experts, this study has developed a critical success factor model for effective customer relationship management on Facebook. The model suggests seven critical factors: (i) Develop a strategic SNS plan, (ii) Ability to measure and monitor outcomes, (iii) Integrating SNS activities with other forms of marketing, (iv) Let the users/consumers participate, (v) Being committed to SNS task, (vi) Regular updates on the SNS, and (vii) Try to be honest and authentic during the campaign.
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