PDCA Cycle Method implementation in Industries: A Systematic Literature Review

Taufik, Deni Ahmad

doi:10.22441/ijiem.v1i3.10244

Cited by 4 publications

(6 citation statements)

References 16 publications

(6 reference statements)

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“…We are inspired by Deming's TQM philosophy. His PDCA cycle in our proposal can be interpreted as follows (see Johnson, 2002; Taufik, 2020): Plan : plan the change. Plan consists of setting goals and strategies to achieve specific results. Do : test the change. Check : analyze the results and identify learnings. Act : take action based on what you learned in the check step.…”

Section: Discussionmentioning

confidence: 99%

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Statistical validation of critical aspects of the Net Promoter Score

Cazzaro

Chiodini

2023

TQM

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PurposeAlthough the Net Promoter Score (NPS) index is simple, NPS has weaknesses that make NPS's interpretation misleading. The main criticism is that identical index values can correspond to different levels of customer loyalty. This makes difficult to determine whether the company is improving/deteriorating in two different years. The authors describe the application of statistical tools to establish whether identical values may/may not be considered similar under statistical hypotheses.Design/methodology/approachEqual NPSs with a “similar” component composition should have a two-way table satisfying marginal homogeneity hypothesis. The authors compare the marginals using a cumulative marginal logit model that assumes a proportional odds structure: the model has the same effect for each logit. Marginal homogeneity corresponds to null effect. If the marginal homogeneity hypothesis is rejected, the cumulative odds ratio becomes a tool for measuring the proportionality between the odds.FindingsThe authors propose an algorithm that helps managers in their decision-making process. The authors' methodology provides a statistical tool to recognize customer base compositions. The authors suggest a statistical test of the marginal distribution homogeneity of the table representing the index compositions at two times. Through the calculation of cumulative odds ratios, the authors discriminate against the hypothesis of equality of the NPS.Originality/valueThe authors' contribution provides a statistical alternative that can be easily implemented by business operators to fill the known shortcomings of the index in the customer satisfaction's context. This paper confirms that although a single number summarizes and communicates a complex situation very quickly, the number is ambiguous and unreliable if not accompanied by other tools.

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Section: Discussionmentioning

confidence: 99%

“…We are inspired by Deming's TQM philosophy. His PDCA cycle in our proposal can be interpreted as follows (see Johnson, 2002;Taufik, 2020):…”

Section: Validation Of Nps's Critical Aspectsmentioning

confidence: 99%

Statistical validation of critical aspects of the Net Promoter Score

Cazzaro

Chiodini

2023

TQM

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“…The management of teaching in colleges and universities exhibits characteristics that are both goal-oriented and process-oriented. The PDCA cycle represents a contemporary management approach that is well-suited for instructional purposes [1]. Hence, this study aims to incorporate the PDCA quality circle model in the course teaching methods reform.…”

Section: Introductionmentioning

confidence: 99%

Research on the Reform of Logistics and Supply Chain Management Courses Based on PDCA Quality Circle

Qin,

Li,

Wen

2024

IJEH

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The courses on logistics and supply chain management exhibit numerous professional attributes, including expertise in process management. Within logistics and supply chain management courses, several professional features are present, such as process management. Despite this, several issues continue to exist in the reform of the logistics and supply chain management curriculum. Currently, there is room for improvement in the effectiveness of teaching. Hence, this study employs the PDCA quality circle model to assess the teaching process and identify an effective teaching approach for enhancing the quality of logistics and supply chain management courses, as well as other academic courses. In this method, each lesson will consist of theoretical instruction, fostering student-led discussions on the topics and enabling students to present their queries to teachers. Teachers will document feedback and issues to address in the subsequent teaching session. By implementing this method, there will be a significant enhancement in both the quality of teaching and its impact. The findings of this study can be utilized in various courses, in conjunction with the unique attributes of each course and the instructional needs, to enhance the efficacy and quality of teaching outcomes.

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“…The PDCA cycle is carried out for corrective, temporary, and permanent repairs to eliminate the root cause and fix the problem [4]. A plan is a strategic plan for achieving the targeted results, do is carry out a plan or target, check is an inspection condition before and after repair, and action is taken to standardize or fix problems [6].…”

Section: Introductionmentioning

confidence: 99%

5S Implementation to Minimize Waste in Bread Production Process (Case Study: Madani Bakery)

Putri

Fatrias

Simbolon

2023

Lecture Notes in Mechanical Engineering

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This paper aimed to implement the 5S concept at Madani Bakery by using PDCA (Plan, Do, Check, and Action) to reduce waste. The problems found in the bread industry have not implemented 5S so that there is waste during production activities. The method that can be used to overcome these problems is to apply 5S and PDCA so that they can make continuous improvements. The initial data used is the result of observing the initial conditions before implementing 5S and then determining Plan, Do, Check, and Action (PDCA). Based on observations at Madani bakery, two types of waste were found, namely unnecessary motion and transportation. Madani Bakery has not yet fully implemented 5S, there is still dust, items are in random condition, and there are still unused items at the work station. 5S deployments are designed to improve workstations and reduce unnecessary waste movement and transportation. The limitation of this research is that the application of 5S is carried out according to the conditions of the production area at Madani Bakery. This research can be useful for Madani Bakery to create a comfortable work environment and reduce working time caused by waste during production activities. This research is expected to help Madani Bakery to implement 5S so that it becomes a work culture to reduce waste. Repairs to work stations at Madani Bakery can be used in other industries in implementing 5S and creating a work culture. Working time was cut to 784.34 min, and waste was cut to 11.773 min.

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PDCA Cycle Method implementation in Industries: A Systematic Literature Review

Cited by 4 publications

References 16 publications

Statistical validation of critical aspects of the Net Promoter Score

Statistical validation of critical aspects of the Net Promoter Score

Research on the Reform of Logistics and Supply Chain Management Courses Based on PDCA Quality Circle

5S Implementation to Minimize Waste in Bread Production Process (Case Study: Madani Bakery)

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