Pediatric Caregiver Attitudes and Technologic Readiness Toward Electronic Follow-Up Communication in an Urban Community Emergency Department

Dudas, Robert A.; Pumilia, Jonathan Nicholas; Crocetti, Michael

doi:10.1089/tmj.2012.0166

Cited by 21 publications

(18 citation statements)

References 10 publications

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“…Text messaging may serve as another alternative communication modality as it too has been shown to be generally accepted by parents [17]. Investigators should help determine which communication modalities are best suited for conveying specific information such as test results, or providing information about medical conditions while taking into consideration the inherent ethical and privacy concerns raised by all forms of communication [18,19].…”

Section: Discussionmentioning

confidence: 99%

Pediatric Caregiver Attitudes Toward Email Communication: Survey in an Urban Primary Care Setting

Dudas¹,

Crocetti²

2013

J Med Internet Res

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BackgroundOverall usage of email communication between patients and physicians continues to increase, due in part to expanding the adoption of electronic health records and patient portals. Unequal access and acceptance of these technologies has the potential to exacerbate disparities in care. Little is known about the attitudes of pediatric caregivers with regard to their acceptance of email as a means to communicate with their health care providers.ObjectiveWe conducted a survey to assess pediatric caregiver access to and attitudes toward the use of electronic communication modalities to communicate with health care providers in an urban pediatric primary care clinic.MethodsParticipants were pediatric caregivers recruited from an urban pediatric primary care clinic in Baltimore, Maryland, who completed a 35-item questionnaire in this cross-sectional study.ResultsOf the 229 caregivers who completed the survey (91.2% response rate), 171 (74.6%) reported that they use email to communicate with others. Of the email users, 145 respondents (86.3%) stated that they would like to email doctors, although only 18 (10.7%) actually do so. Among email users, African-American caregivers were much less likely to support the expanded use of email communication with health care providers (adjusted OR 0.34, 95% CI 0.14-0.82) as were those with annual incomes less than US $30,000 (adjusted OR 0.26, 95% CI 0.09-0.74).ConclusionsCaregivers of children have access to email and many would be interested in communicating with health care providers. However, African-Americans and those in lower socioeconomic groups were much less likely to have positive attitudes toward email.

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Section: Discussionmentioning

confidence: 99%

Pediatric Caregiver Attitudes Toward Email Communication: Survey in an Urban Primary Care Setting

Dudas¹,

Crocetti²

2013

J Med Internet Res

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“…We propose that SMS messaging or mobile device applications may provide a more efficient alternative for both clinical and research follow-up. While generally children's families are willing to receive electronic communications from hospitals and medical practitioners, 5,6 we wished to assess the attitudes of our population. We therefore performed a prospective audit of the prevalence and types of mobile devices owned by parents of children receiving treatment at our hospital as well as the willingness of parents to use these devices to manage and monitor their child's recovery.…”

Section: Introductionmentioning

confidence: 99%

Parents welcome follow-up using mobile devices: A survey of acceptability at an Australian tertiary paediatric centre

Smallbone

Drake‐Brockman

Ungern‐Sternberg

2019

Anaesth Intensive Care

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Follow-up for ongoing management and monitoring of patients is important in clinical practice and research. While common, telephone follow-up is resource intensive and, in our experience, yields low success rates. Electronic communication using mobile devices including smartphones and tablets can provide efficient alternatives — including SMS (text), online forms and mobile apps. To assess attitudes towards electronic follow-up, we surveyed 642 parents and carers at Perth Children’s Hospital, targeting demographics, device ownership and attitudes towards electronic follow-up. Mobile phone ownership was effectively universal. Almost all respondents were happy to communicate electronically with the hospital. Promisingly, 93.2% of respondents were happy to receive follow-up SMSs from the hospital and 80.3% were happy to reply to SMS questions. There was less enthusiasm regarding other modalities, with 59.9% happy to use a website and 69.0% happy to use a mobile app. The results support the introduction of electronic communication for follow-up in our paediatric population.

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“…In health care, electronic communication is still relatively new, and most research has focused on the acceptability of utilizing email for clinical purposes as opposed to research [ 45 , 46 ]. The use of email to communicate with patients for research purposes still presents challenges.…”

Section: Discussionmentioning

confidence: 99%

Association Between Adherence to Cancer Screening and Knowledge of Screening Guidelines: Feasibility Study Linking Self-Reported Survey Data With Medical Records

Lofters¹,

Telner²,

Kalia³

et al. 2018

JMIR Cancer

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BackgroundIt is possible that patients who are more aware of cancer screening guidelines may be more likely to adhere to them.ObjectiveThe aim of this study was to determine whether screening knowledge was associated with the documented screening participation. We also assessed the feasibility and acceptability of linking electronic survey data with clinical data in the primary care setting.MethodsWe conducted an electronic survey at 2 sites in Toronto, Canada. At one site, eligible patients were approached in the waiting room to complete the survey; at the second site, eligible patients were sent an email inviting them to participate. All participants were asked to consent to the linkage of their survey results with their electronic medical record.ResultsOverall, 1683 participants responded to the survey—247 responded in the waiting room (response rate, 247/366, 67.5%), whereas 1436 responded through email (response rate, 1436/5779, 24.8%). More than 80% (199/247 and 1245/1436) of participants consented to linking their survey data to their medical record. Knowledge of cancer screening guidelines was generally low. Although the majority of participants were able to identify the recommended tests for breast and cervical screening, very few participants correctly identified the recommended age and frequency of screening, with a maximum of 22% (21/95) of screen-eligible women correctly answering all 3 questions for breast cancer screening. However, this low level of knowledge among patients was not significantly associated with screening uptake, particularly after adjustment for sociodemographic characteristics.ConclusionsAlthough knowledge of screening guidelines was low among patients in our study, this was not associated with screening participation. Participants were willing to link self-reported data with their medical record data, which has substantial implications for future research.

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Pediatric Caregiver Attitudes and Technologic Readiness Toward Electronic Follow-Up Communication in an Urban Community Emergency Department

Cited by 21 publications

References 10 publications

Pediatric Caregiver Attitudes Toward Email Communication: Survey in an Urban Primary Care Setting

Pediatric Caregiver Attitudes Toward Email Communication: Survey in an Urban Primary Care Setting

Parents welcome follow-up using mobile devices: A survey of acceptability at an Australian tertiary paediatric centre

Association Between Adherence to Cancer Screening and Knowledge of Screening Guidelines: Feasibility Study Linking Self-Reported Survey Data With Medical Records

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