“…The method involves analysing messages by identifying and categorizing themes and patterns within them, allowing researchers to draw insights and conclusions about the content. Krippendorff Content Analysis is often used in the study of media content, such as news articles or social media posts, as well as in qualitative research in fields such as marketing, political science, and psychology (Daniel Susilo, 2023;Daniel Susilo & Charles Julian Santos Navarro, 2023). The method involves a six-step process that includes defining the unit of analysis, selecting a sample of messages, creating categories to code the messages, training coders to apply the categories consistently, conducting the coding process, and analysing the results.…”