Pendekatan Pdsa Untuk Perbaikan Proses Pada Indikator Sasaran Keselamatan Pasien Di Rumah Sakit

Abstract

Background: Patient safety is an indicator of hospital service quality. A hospital in Surabaya identified six indicators of patient safety goals. There are two indicators which can not achieve the standard, namely effective communication and infection risk reduction.Aims: This study aims to identify the process improvement that can be done to increase indicator performance by using PDSA cycle.Method: A descriptive observational design was used in this study with a case study and participatory approach. There were 5 subjects selected by purposive sampling. Interview and observation were used to collect data that then were analyzed descriptively. The validity of data was done by triangulation of method, source, and theory.Results: The PDSA results indicated that the cause of the poor indicators performance of both patient safety goals is the poor compliance of the health staffs in carrying out read-back procedure and hand hygiene as written in SOP. It was caused by the lack of knowledge and motivation of the health staffs in implementing the SOP.Conclusion: In conclusion, process improvement can be done by socializing read-back SOP and hand hygiene as well as supervision conducted periodically by managers. Plan stage is one step which should be improved. Commitment in implementing the improvement planning is necessary. In addition, further research on factors that influence compliance should be conducted.Keywords: patient safety, PDSA method, process improvement, quality of hospital

Analisis Pengelolaan di Instalasi Gizi Rumah Sakit Islam Nashrul Ummah Lamongan

“…Menurut Laverentz & Kumm, 2017 dalam (Zahroti & Chalidyanto, 2018) PDSA merupakan sebuah siklus yang dikembangkan untuk menerapkan perbaikan secara terusmenerus dan meningkatkan kerjasama tim dalam implementasi proses perubahan.…”

Lean Management Implementation Training at The Pharmaceutical Unit of Islamic Hospital in Surabaya

“…Effectiveness is size success whether or not achievement destination something organization reach the goal. If something organization reaches its destination so organization the has walked effectively, these two words always Become one Suite efficiency and effectiveness is one unit that cannot be separated (Zahroti, 2018).…”

“…The study is a Step in researching success change; 4). An act is a Step to identify adapt and inform cycle new (Zahroti, 2018). From Table 2 we get information that occurs enhancement knowledge with an average of 18%.…”

Analisis Insiden Keselamatan Pasien Berdasarkan Kualitas Teamwork Dan Coordination Manajemen Rumah Sakit Islam Ahmad Yani Surabaya

“…Berdasarkan data yang telah disampaikan WHO, terdapat 134 juta kejadian yang tidak diharapkan setiap tahun di rumah sakit di LMICs, yang memberikan kontribusi 2.6 juta kematian akibat perawatan yang tidak aman (Depkes RI, 2014). Sistem pelaporan berkala menjadi salah satu upaya untuk mengenali dan melaporkan insiden keselamatan (Hakim, 2014;Purba, 2021;(Ilyas, 2013) (Maringka, 2019). Berdasarkan data yang dihimpun, kejadian insiden keselamatan di RS Islam Surabaya mengalami peningkatan sebesar 0,3% di tahun 2019 dibandingkan tahun-tahun sebelumnya.…”