Abstract:The quality of service is a priority, it is hoped that employees will make work easier so that they can meet the expectations of employees. Problems occur that the quality of service is still lacking in attendance order, absenteeism has not gone well, and not on time in attendance at SLB-G Rawinala. The research objective of measuring service quality affects the level of employee satisfaction with the Servqual method. Measurement of employee satisfaction was carried out with 50 respondents. The measurement of … Show more
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