“…Several studies, including Al-Azzam (2016), Azhar et al (2018), Gunawan (2013), Koesworodjati (2017), Magatef (2015), Rasyid et al (2017), Thwala and Slabbert (2018), and Rheza (2018), identified that tourists' satisfaction can be measured by the traditional marketing mix known as the 4Ps (product, price, place, and promotion). Moreover, Satit et al (2012) stated that the marketing mix, especially product and price, is important for choosing a travel agent.…”