Pengaruh kualitas pelayanan terhadap minat menabung nasabah di Bank Syariah Mandiri KCP Dumai Sukajadi

Andika, Sandi; Syahputra, Mirza

doi:10.36778/jesya.v4i2.451

Cited by 3 publications

(3 citation statements)

References 4 publications

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“…Semakin tinggi kualitas pelayanan maka semakin besar minat menabung di bank syariah, sebagaimana hasil penelitian dari Aisya & Riyadi (2020), Andika & Syahputra (2021), Darmawan et al (2019). Berdasarkan penelitian-penelitian sebelumnya, maka rumusan hipotesis kedua adalah sebagai berikut: H2: Kualitas layanan berpengaruh terhadap minat menabung masyarakat di bank syariah.…”

Section: Kualitas Layananunclassified

Pengaruh Religiusitas, Kualitas Layanan, dan Promosi Terhadap Minat Menabung di Bank Syariah

Musyaffa

Iqbāl

2022

pjieb

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This study aims to analyze the effect of religiosity, service quality, and promotion on interest in saving in Islamic banks. The research uses a quantitative approach with multiple linear regression analysis techniques as the data analysis method. Data collection using purposive sampling technique with a Muslim population domiciled in Central Jakarta. The results obtained from this study show that religiosity and service quality do not affect interest in saving, while promotion affects interest in saving. The religiosity of a Muslim does not affect the person's interest in saving in Islamic banks. Likewise, the quality of services from Islamic banks does not determine a Muslim's interest in saving. Promotion is the only factor in this study that encourages a Muslim's interest in saving in Islamic banks. The high promotion of a Muslim about Islamic banking will increase that person's interest in saving in Islamic banks. Keywords: Religiosity, Service quality, Promotion, Interest in saving

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Section: Kualitas Layananunclassified

Pengaruh Religiusitas, Kualitas Layanan, dan Promosi Terhadap Minat Menabung di Bank Syariah

Musyaffa

Iqbāl

2022

pjieb

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“…Mobile Banking merupakan perkembangan teknologi yang sangat menarik karena dapat bertransaksi secara langsung kapan saja, di mana saja dan memiliki akses 24 jam melalui internet/mobile data melalui smartphone. 12 Mobile Banking adalah fasilitas perbankan modern yang mengikuti perkembangan teknologi dan komunikasi. Layanan yang termasuk dalam Mobile Banking yaitu meliputi pembayaran, pengiriman uang, dan riwayat.…”

Section: Mobile Bankingunclassified

Pengaruh Ketersediaan Fitur Dan Persepsi Risiko Terhadap Minat Nasabah Menggunakan Mobile Banking Pada Bank Syariah Indonesia Kantor Cabang Pembantu Ulee Kareng

Ulfanazirah,

Ashal,

Ridha

2022

JSE

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The existence of Mobile Banking has a positive impact on the user because it drives transactions easier. This study aimed to specify the effect of feature availability and risk perception on customers' wishes to use Mobile Banking at BSI KCP Ulee Kareng. This study utilizes a quantitative research method with a purposive sampling technique in the form of distributing 65 questionnaires to the BSI KCP Ulee Kareng customers and utilizing multiple linear regression analysis techniques. The results show that the availability of features partially has an effect, while the other, risk perception, does not affect customers' wishes. However, the availability of features and risk perceptions simultaneously affect customers' wishes to use Mobile Banking. Keywords: Feature Availability, Risk Perception, and Customer Interest in Using Mobile Banking

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“…A bank's mobile banking service is a modern convenience that keeps up with communication and technological advancements. Through cyberspace, all previously manual transaction kinds are now possible to accomplish independent of time or location (Fandi 2019).…”

Section: Introductionmentioning

confidence: 99%

A Bibliometric Analysis of the Psychology of Mobile Banking use Among Generation Z

Mulya¹,

Yuhertiana²

2023

JEFMS

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This study tries to track how generation Z uses advances related to mobile banking. It is crucial to conduct research on generation Z's use of mobile banking because, according to the Central Bureau of Statistics, this group makes up the majority of the population in Indonesia. Researchers employed the quantitative descriptive with bibliometric analysis approach to obtain data for this study. 138 papers spanning the years 2018 to 2022 were searched using the Harzing's Publish or Perish application. The data from the PoP results were then descriptively examined based on the journal ranking, publication year, publisher name, and researcher productivity. PoP data is converted to an excel CSV file format (Comma Separated Values) and result as RIS (Research Information Systems) in order to obtain an accurate research development map. The software VOSviewer version 1.6.18 was used to analyze RIS data and create a pivot table from CSV data. The findings of this study demonstrate that, from 2018 to 2022, the number of publications on the subject of mobile banking research in generation Z increased yearly, reaching a peak of 72 articles in 2022. Although this research has not been extensively studied, it can stimulate research opportunities. Mapping the development of mobile banking research publications based on co-occurrence indicates that there is a psychological relationship to the use of mobile banking which is accompanied by 5 dominant clusters. Wordsbehavior, mobile applications, hedonic features, utilitarian benefits, utilitarian purposes, utilitarian features, sustainable consumption, mobile commerce, and financial behavior are all potential research topics.

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Pengaruh kualitas pelayanan terhadap minat menabung nasabah di Bank Syariah Mandiri KCP Dumai Sukajadi

Cited by 3 publications

References 4 publications

Pengaruh Religiusitas, Kualitas Layanan, dan Promosi Terhadap Minat Menabung di Bank Syariah

Pengaruh Religiusitas, Kualitas Layanan, dan Promosi Terhadap Minat Menabung di Bank Syariah

Pengaruh Ketersediaan Fitur Dan Persepsi Risiko Terhadap Minat Nasabah Menggunakan Mobile Banking Pada Bank Syariah Indonesia Kantor Cabang Pembantu Ulee Kareng

A Bibliometric Analysis of the Psychology of Mobile Banking use Among Generation Z

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