“…Instead, official audit 'focused largely on issues of compliance with the regulatory framework and no evaluation was undertaken of the overall impact of the diploma on service delivery' (Knight & Ward, 2012, p. 160). Subsequently, much research has been small scale, practitioner focused and concerned with the nature and quality of practice under 'the new regime', comparing 'old' and 'new' school approaches to probation (Annison, Eadie, & Knight, 2008;Fitzgibbon, 2011;Gregory, 2010). Generally, these conclude that contemporary arrangements represent 'a more instrumental and functional training programme based on expediency and pragmatism' (Knight & Ward, 2012, p. 179) and query whether the new route enables staff to 'make complex judgements in unpredictable and uncertain circumstances … to think, analyse and reflect, confident in the depth of knowledge and understanding that they can bring to their practice' (Knight & Ward, 2012, p. 174).…”