2022
DOI: 10.31539/jomb.v4i1.3720
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Peran Organizational Citizenship Behavior dalam Memediasi Pengaruh Kompetensi dan Budaya Organisasi terhadap Kinerja Karyawan

Abstract: This study aims to determine the role of organizational citizenship behavior in mediating the influence of competence and organizational culture on employee performance. This research method is descriptive quantitative. The population in this study are credit marketing officers, employees of Maybank Finance for the marketing department. This study uses a Structural Equation Modeling (SEM) approach based on Partial Least Square (PLS) using SmartPLS 3.3 software. The results showed that competence, organizationa… Show more

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Cited by 2 publications
(2 citation statements)
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“…Thus, competence indicates skills or knowledge characterized by professionalism in a particular field as something paramount, as the flagship of a particular field, in this case the technical field of aviation. (Wahyoedi et al, 2022) (Rajee Olaganathan & Role Angelo H Amihan, 2021) Flight proficiency is the level of proficiency or skill of a pilot calculated from how long a pilot has not flown a flight. Flight proficiency also includes the skills and expertise of pilots that can be calculated based on the time interval during which the pilot made his last flight (J. C. Keller, 2013).…”
Section: Flight Proficiencymentioning
confidence: 99%
“…Thus, competence indicates skills or knowledge characterized by professionalism in a particular field as something paramount, as the flagship of a particular field, in this case the technical field of aviation. (Wahyoedi et al, 2022) (Rajee Olaganathan & Role Angelo H Amihan, 2021) Flight proficiency is the level of proficiency or skill of a pilot calculated from how long a pilot has not flown a flight. Flight proficiency also includes the skills and expertise of pilots that can be calculated based on the time interval during which the pilot made his last flight (J. C. Keller, 2013).…”
Section: Flight Proficiencymentioning
confidence: 99%
“…[8] in [9] stated that organizational culture is a pattern of basic assumptions that are created and developed by certain groups as a basis for learning to overcome external adaptation and internal integration problems that are taught to new members as the right way to understand problems. The stronger the organizational culture can show the employee loyalty to the organization [10] Organizational culture is a system of shared meanings adopted by members of the organization to be able to distinguish it from other organizations [7]. A culture is formed from within an organization, where a good organizational culture will lead the company to be stable and successful, also flexible to environmental changes [11].…”
Section: Introductionmentioning
confidence: 99%