Perancangan Sistem Informasi Nomor Antrean untuk Meningkatkan Efisiensi Layanan di SAMSAT Banyuasin
Ferdi Arnando,
Ubaidillah Ubaidillah
Abstract:Managing motor vehicle administration and taxation in Indonesia, mainly through the One-Stop Integrated Administration System (SAMSAT), is crucial for enhancing public services. SAMSAT Banyuasin, as part of the government institution responsible for vehicle administration and taxation, faces challenges in service efficiency due to the continued use of a manual queuing system. This article aims to develop a Queue Number Information System to improve the structure, transparency, and user experience at SAMSAT Ban… Show more
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